Frequently Asked Questions

Delivery/Shipping

How long will it take to get my order?
We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.
Do you remove old mattress and furniture?
We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.
Do you deliver?
Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.

Product Info

How do I protect my fabric furniture?
Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.
Can I get water rings out of my furniture?
Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.
How do I care for my wood products?
A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.

Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
To ensure that your solid wood furniture is not damaged by heat and humidity:
- Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
- Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
- Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
- Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.
My order is ready but my new home isn’t, do you charge to store my order?
We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.
Do you sell floor models?
We always have some floor models for sale. We only sell from the floor if it is marked for sale.
Will I find lots of selection in your store?
We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!
Is all your furniture real wood?
We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.
Is all your furniture customizable?
All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.
Does your furniture need assembly?
Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.

Store Info

Why are there no prices listed?
Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.
Do you have sales or discounts?
We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!
Do you have free parking?
Yes, we have ample free parking, 7 days a week.

I walked in needing a cabinet bed as I’m in a one bdrm basement and my child has the bedroom … I’ve been sleeping on a sofa bed. Not good for the back.
Tanya Deacon of McLeary’s spend much time with me explaining the product and helping me choose the best fit. She even put a rush on my beautiful piece to be delivered next week in order to finally get some restful pain free sleep!
My sister and others I know who have shopped McCleary’s also rave about the quality of products and warm helpful service!!!
I have found my forever furniture company!!! ♥️

Kelly Berge

I recently purchased a couch from McLeary’s. I did a lot of it over email with Cam. He was very helpful. I had a ton of questions and he was kind enough to answer all of them with great patience and detail. He made it a seamless buying experience. I will certainly return to them in the future when I buy other furniture and would certainly recommend them to others!

Laurissa Torley

I bought a sofabed here last fall and when it arrived I realized it was wrong for me and not what I had been expecting. McLeary’s sent out someone to look at the sofa and offer some options to make it more what I wanted, but I was still worried even with the changes that I wouldn’t like it. So they offered to swap it for another sofa of my choice. I picked out a new sofa, new fabric, and McLeary’s ordered it, delivered it, and took away the previous sofa (and ottoman) at no charge to me. This is pretty incredible service. I doubt I would have received such assistance from any other furniture store. I love my new couch and ottoman, and it was a relief that they made everything exactly what I wanted given that this was a big purchase. Thanks to Cam and the team at McCleary’s who were so awesome!

Becky C

We had a fantastic experience, very helpful and knowledgeable staff, quality-made furniture, and superb movers. Every step of the way Mcleary’s was a pleasure to deal with. It’s really nice going with a company that takes pride and care into what they offer. And McLeary’s far exceeds those expectations. They were able to help point us in the right direction without any kind of pressure, and helping get us what we desired. There were many customization options to choose from, and you truly get more than what you pay for. Even though what we ordered had a wait time of 7 weeks (which is average for custom made furniture here in Canada), they were able to keep their promise on delivery date. The movers we had were spectacular. Communicated the whole way, making sure nothing got damaged, and friendly at the same time and very professional. Really makes a difference! Thanks Glen for putting it all together for us, and wish you the best.

For any more future furniture purchases, we will most likely come again. Thank you for all the time and effort you put into this industry, it really shows.

Aiden

Simply the best. They have changed the customer experience from one draped with anxiety to one which is truly enjoyable. When picking out my living/dining room I went to a few different stores but none offered the high quality Canadian selection or the customer service that McLeary’s did. The furniture makers that they carry are all top quality and the couches/rug/tables I ended up choosing have made my condo really pop. I’ve had them for over a month now and I get more and more excited every time I come home. I can’t wait until I have a bigger living space so I can go back and outfit an entire house. I dealt with Glen and Cam on two separate occasions and both of them listened to what I needed and helped me choose my dream living space. Quality through and through.

Nick McRae

We downsized from a house and decided to purchase all new furniture for our new condo. We ended up purchasing almost everything from McLeary’s ~ dining room set, two bedroom suites, bar stools, office furniture and living room/family room. The quality is outstanding. We dealt mostly with Cam and he was super helpful and accommodating. Rick helped us choose our sectional and it fits the space perfectly. Fair prices, amazing quality and excellent customer service from sales to delivery. We would absolutely recommend McLeary’s to anyone looking for high quality furniture. Thanks for helping us make our new place a home we love!

Janna Lewis

Great experience once again. Russ was awesome and informative. I appreciate that the furniture is made in Canada. The store was clean and welcoming. Highly recommend!

Dagny Olson

Big shout out to Mcleary’s Furniture in Langley for outstanding customer service ✅ 5 Stars
18 years ago we completely furnished every room in our house with their high quality furnishings. So when it was time for a new mattress they were the obvious choice. It arrived today, on time, at a great price and the delivery guys were great. Thank you Rick, you made my day 🏍🎥😃👍

Jeff Pennock

I may be completely biased but I can whole heartedly say that the beautifully sourced solid Canadian hardwoods pass the test of time. Every piece is made from quality material with premium finsihings and will most definitely add depth and richness to your home. #supportlocal

Kristen Blake

Excellent store with lot of collections on wooden furniture. Best thing is they are locally made and you have the flexibility to customize on existing show piece or create something completely new. The people are excellent and provide best price for the items.

Biswapati Bhattacharjee

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