Frequently Asked Questions
Delivery/Shipping
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How long will it take to get my order?
We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.
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Do you remove old mattress and furniture?
We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.
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Do you deliver?
Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.
Product Info
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How do I protect my fabric furniture?
Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.
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Can I get water rings out of my furniture?
Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.
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How do I care for my wood products?
A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.
Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
To ensure that your solid wood furniture is not damaged by heat and humidity:- Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
- Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
- Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
- Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.
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My order is ready but my new home isn’t, do you charge to store my order?
We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.
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Do you sell floor models?
We always have some floor models for sale. We only sell from the floor if it is marked for sale.
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Will I find lots of selection in your store?
We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!
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Is all your furniture real wood?
We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.
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Is all your furniture customizable?
All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.
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Does your furniture need assembly?
Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.
Store Info
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Why are there no prices listed?
Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.
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Do you have sales or discounts?
We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!
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Do you have free parking?
Yes, we have ample free parking, 7 days a week.
We have purchased multiple pieces of furniture from Mcleary’s and have always been more than happy with the product and service. We especially appreciate that the items are made in Canada out of solid wood and are of a high quality. The team at Mcleary’s worked to help us find the right pieces for our needs, and in some situations have custom made pieces to our specifications. We have dealt with Cam a number of times, both when he oversaw the delivery of our furniture and then when he was working in the showroom. He has always provided excellent service. We would highly recommend Mcleary’s.
The best service to get high-quality Canadian-made real wood furniture that will become heirlooms. Kim was great in helping choose our furniture set and new mattress and the whole process down to delivery was top-notch. Locally made fine furniture makes a difference. This is the best place to go for furniture and mattresses. Sam in surrey
The bedroom set I bought was of very high quality, very elegant, an very sturdy construction. The staff were very courteous, and gave me good advise. Great product at a very reasonable price. Great service.Timely delivery. I highly recommend McLeary to any one looking for reasonably priced high quality furniture
We are building a house and looking for a bunch of new furniture. McLeary’s was recommended by a friend and does not disappoint! We were assisted by Russ who is friendly, knowledgeable and easy to talk to. He helped without ‘selling’ which of course sold us, not only on the furniture, but the experience at the store. We will likely be back for more pieces, once we know what we need!
This is my second experience with McLearys and I’m just as happy this time. They make excellent, solid wood furniture that lasts a lifetime, and they deliver on schedule. I wouldn’t hesitate to shop here again.
Thank you, Glenn, for your advice and assistance in helping us choose our sectional sofa and recliner. We found exactly what we were looking for in the show room. It was excellent to be able to select the firmness of the cushions and to choose from an array of fabrics and colours. Every piece arrived when expected, perfectly constructed and exactly as we had hoped.
Lots of variety
Glenn listed to what we we looking for and gave us great options. It was worth the 7 month wait to take delivery.
Have ordered a number of pieces from them. Always very happy with the service
We bought a good quality love seat through McLeary’s and we love it. Unfortunately there was a problem with one of the arms where there wasn’t enough padding. The company that made the love seat had Cal from Fibrenew come to assess the situation. He spent hours dismantling the love seat but unfortunately the end result was not acceptable. He sent a report to McLeary’s and we didn’t even have to call them. We got a phone call straight away from Tanya and were told that they had already ordered us a new love seat. We couldn’t believe it. We were so pleased with Lisa’s help when we were selecting the furniture and with Tanya handling the problem in such a timely professional manner. We would highly recommend McLeary’s for quality furniture and excellent service. Thanks so much!
Real People. Real Furniture. Real Service.
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