Excellent service from sale to delivery. We love our new custom couch. Canadian made is important to us. I would recommend McLeary’s to everyone

I recently purchased a cabinet bed, and I felt compelled to share what an outstanding experience I had from start to finish.
The customer service was exceptional throughout the entire process. Lisa, the sales representative, was knowledgeable, patient, and genuinely helpful. Owner Rick was equally professional and made sure everything was taken care of.
What truly set this company apart, however, were the delivery team Brandon and Daniel. In all my years of buying furniture and dealing with delivery companies, I have never experienced such dedication, professionalism, and respect for a customer’s home.
They treated my property with great care, were polite and well-spoken, and made sure everything went as smoothly as possible. Unfortunately, one large piece would not fit up the stairs because of a tight turn with very little room to maneuver. Rather than giving up or asking me to figure it out, they tried every possible solution before calling the store. After discussing the situation, they decided the safest approach was to return with additional help. Before leaving, they assured me not to worry and promised they would get it upstairs. True to their word, they returned a couple of days later with two more team members, including Darren. They carefully covered the stairs and surrounding areas with moving blankets to protect my home, and with great teamwork and care, they successfully moved the cabinet upstairs without any damage. Once everything was in place, they assembled the cabinet bed and took the time to show me exactly how to open and close it, making sure I was completely comfortable using it before they left.
I worked in the furniture industry for 15 years, so I know what good customer service looks like. What I experienced from this team went far beyond good service—it was truly exceptional. It’s rare to find a company where everyone, from sales to ownership to delivery, takes such pride in their work and genuinely cares about the customer.
Thank you, Lisa, Rick, Brandon, Daniel, and Darren, for making this one of the best customer service experiences I have ever had. I would highly recommend this company to anyone looking for quality products backed by outstanding people.

We were in the area looking for mattresses so decided to stop in because of the good reviews I had read online. I’m so glad we did because it turned out to be the best experience I’ve had shopping for furniture. You can tell as soon as you walk in that the furniture and mattresses are all very high quality, and the sales person who helped us (Cam) was extremely professional and personable. He wasn’t at all pushy like all of the other sales reps I have dealt with at big box furniture stores and seemed to genuinely care about helping us find the right mattress for our needs. We were so impressed by the customer service and quality workmanship that we also ended up buying a sectional and bar stools along with our mattress. The furniture is gorgeous.The prices that we settled on were very reasonable too for the quality (and it’s all locally made!). I would highly recommend McLeary’s based on my experience. Well worth the trip out from New West.

A big thankyou to Russ for helping us to find exactly what we wanted! Not only did we save money, we saved time. We couldn’t be happier with the quality of our purchases and we were treated with nothing but respect and honesty. There are many places to spend your time and money and McLeary’s was the best place for us to spend ours. We are extremely happy that we are able to support Canadian made products, offered by a Canadian, family run, local business. It’s a win for all.

Went looking for a new mattress and Cam was very helpful. We also got a great deal and this will be the 3rd mattress purchased from McLeary. Highly recommend them. Thanks Jane

Simply the best. They have changed the customer experience from one draped with anxiety to one which is truly enjoyable. When picking out my living/dining room I went to a few different stores but none offered the high quality Canadian selection or the customer service that McLeary’s did. The furniture makers that they carry are all top quality and the couches/rug/tables I ended up choosing have made my condo really pop. I’ve had them for over a month now and I get more and more excited every time I come home. I can’t wait until I have a bigger living space so I can go back and outfit an entire house. I dealt with Glen and Cam on two separate occasions and both of them listened to what I needed and helped me choose my dream living space. Quality through and through.

We made the move across Country to BC. We were looking for furniture to set up our new living quarters. We bought two mattresses and two frames, and two pillows. We were looked after by Russ. He was very knowledgeable about all items in the store. Russ, and ourselves, were very excited to be buying Canadian Made furniture. We had our beds and mattresses delivered by two gentlemen. They were very caring with the delivery, set up, and clean up of everything.
My husband and I would highly recommend visiting and shopping at their furniture store. Very welcoming and a pleasure to do business with them. Thank you Russ and McCleary Furniture. I’m sure we will be back.

We love working with the team at McLeary’s Furniture. They’re great people who genuinely care about their customers and take pride in what they do. Always professional, friendly, and easy to work with. We’re proud to have them as one of our retail partners and highly recommend them to everyone!

As an interior designer and repeat customer of McLeary’s, I can’t recommend them enough. They carry a very broad selection of styles and very high quality for a reasonable price. They go above and beyond to ensure you’re happy with your purchase. Thank you guys for everything so far and can’t wait to work with you more in the future!

Sales guys were helpful and very informative buying our first mattress. Lovely family business. Very professional. Would definitely recommend. 🙂