An established family business with a non-commissioned and friendly staff
We are completely satisfied with the recent purchase of a reclining leather sofa. We had a problem with the condition of the sofa upon delivery (not McLeary’s issue), and it was taken care of by McLeary’s. They stand behind what they sell, and we’d highly recommend their products and service.
Sandy J
Great staff and service. Easy to work with and very helpful. We have already become a repeat customer!!!
Jeremy Jacobson
After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!
Sandy Rhyason
Unbelievable shopping experience. I dealt with a sales associate named Kim. She greeted me with a huge smile, and patiently talked me through the high points of the stores quality furniture. Locally made, and my choice of wood colour and fabric choice on seating. I will definitely be going back to buy, & to explore options to furnish other rooms in my home. Thank you Kim. And thank you McCleary’s for bringing quality furniture to our communities – John…
john dalziel
If you are looking for quality, Furniture and Service above and beyond, you need to see Russ at McCleary Furniture. With a few unexpected events happening, Russ accommodated us with storage of our furniture(2years) until we were able to have it delivered. We had an oversight of having our old mattress and box spring removed, but Russ said not a problem” We will look after taking it away today.” Thank you, Russ for everything. We will certainly be back to McCleary’s for more furniture in the future!
Ian Elliott
Haven’t bought anything yet but the lady was very knowledgeable and honest about the different options and time frames for furniture to be made. Wasn’t high pressure sales either, will return when we are ready to buy.
Marty
Glenn F was an amazing help to me! I walked into the store and told him I was looking for a dining room table & chairs. He said, “let me show you the best deal on the floor”, and then he proceed to show me exactly what I had been looking for! It was delivered this morning and I couldn’t be more thrilled about how it looks in my house. The two delivery guys were excellent, early, and respectful, and Glenn followed up to ensure all was well. What amazing customer service. I will definitely shop there again! Thank you!
Jennifer Rempel
We have ordered a number of items from this wonderful business over the years. Staff always very knowledgeable and helpful. Love that there products are Canadian made. Recently ordered and received a custom made solid oak side table which is fabulous. I have ordered from them over the telephone, as we do not live close, with the help of online catalogs and guidance from staff. Never disappointed. Most highly recommended.
Adrienne Glen
I’ve had issues with a mattress I puchased and feel it’s possibly a manufacturing defect? McLeary’s has looked into the issue and have more than rectified the situation which I am so grateful for. Thank you Rick & Glenn for all your help to resolve this issue!
