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After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!
I love McLeary furniture’s quality and I will recommend it to my friends. Thanks Cam’s whole family who made the amazing stuffs. If there is 10 stars, I will give them 10. Thx again.
We are very pleased with our purchase! We ordered a loveseat, chair, and ottoman – all virtually because of the pandemic. The entire process was very smooth. Cam was amazing. We are very pleased with the quality of the furniture. We felt that we received very good value for our money. The delivery and set up guys were great. Would definitely order from them again.
Very nice place to get furniture!
We were in the area looking for mattresses so decided to stop in because of the good reviews I had read online. I’m so glad we did because it turned out to be the best experience I’ve had shopping for furniture. You can tell as soon as you walk in that the furniture and mattresses are all very high quality, and the sales person who helped us (Cam) was extremely professional and personable. He wasn’t at all pushy like all of the other sales reps I have dealt with at big box furniture stores and seemed to genuinely care about helping us find the right mattress for our needs. We were so impressed by the customer service and quality workmanship that we also ended up buying a sectional and bar stools along with our mattress. The furniture is gorgeous.The prices that we settled on were very reasonable too for the quality (and it’s all locally made!). I would highly recommend McLeary’s based on my experience. Well worth the trip out from New West.
I’ve had issues with a mattress I puchased and feel it’s possibly a manufacturing defect? McLeary’s has looked into the issue and have more than rectified the situation which I am so grateful for. Thank you Rick & Glenn for all your help to resolve this issue!
We ordered one king size bed frame, one queen size bed frame and one nightstand. Although we encountered a communication problem, Cam helped to solve it quickly with satisfaction. That is not easy during the covid-19 pandemic. Good service and no worries!
Was so impressed with McLeary’s from presales to delivery. Every single staff member I spoke with provided customer service above and beyond what I was hoping for. Lisa sent me pictures of some options prior to driving out the location, the design consultant was really helpful and the delivery coordinator was extremely helpful when we had to change our delivery schedules. Really lovely family atmosphere and fantastic customer service (and we are thrilled with our purchase so far too!).
Very well built furniture. Lots of options to personalize your furniture and the staff is amazing. Go see Glenn
If you are looking for quality, Furniture and Service above and beyond, you need to see Russ at McCleary Furniture. With a few unexpected events happening, Russ accommodated us with storage of our furniture(2years) until we were able to have it delivered. We had an oversight of having our old mattress and box spring removed, but Russ said not a problem” We will look after taking it away today.” Thank you, Russ for everything. We will certainly be back to McCleary’s for more furniture in the future!
Real People. Real Furniture. Real Service.
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Favourite Mattress Store
Favourite Home Furnishing Store
Favourite Furniture Store