This is my first time dealing with this business. They were recommended to me as a good business to purchase furniture from. I found Rick & his son Cam to be very customer service oriented. Rick the owner has very high work ethics as a business owner and I will be shopping there again. The staff there are very knowledgeable and great to deal with. McLeary’s carries very high quality furniture Walking into this business, you see the very old fashion customer service that is missing in many places today. I will always be shopping there as I love dealing with the staff and the quality of products you don’t see anywhere else. Kim is very knowledgeable and professional. I found her interior design suggestions helpful as well.

“The Mcleary’s Experience”

We recently purchased an Entertainment Cabinet from Mcleary’s.
The quality and colour were exactly what we wanted. Glenn the Sales Representative was very helpful and very accommodating.

The cabinet was delivered on time and as promised but we realized a few hours later the colour was darker than what we ordered. Glenn was contacted and agreed and said ”this isn’t what you ordered and we will replace it”. There was zero hesitation and zero “push back”…it wasn’t what we ordered so it was replaced.

Pete the Delivery Co-ordinator was also extremely accommodating to our schedule.

In summary, we highly recommend Mcleary’s as an ethical, honest company that exemplifies what
the concept of “customer service” really is all about!

We can’t give them a 5 out of 5 for quality and service but instead they earned a 6 out of 5!

We highly recommend visiting their store to check out their great inventory of quality furniture and you will also experience their wonderful Staff.
Thanks!

Bruce and Anne McDonald
Surrey BC

I have been buying furniture from Mcleary’s for over 15 years. The quality of the furniture and affordable prices are unparalleled. The staff are helpful and make sure I always get exactly what I want and need for a price I can afford. Mcleary’s is definitely my one stop shop for all of my furniture needs and I will continue to be a loyal customer.
Sincerely,
Lisa Firth

July 14/26 visited McLeary’s Furniture Store in Langley, was greeted by Emily’s who showed me various dining room servers. I purchased the Red River server that was delivered on August 14th, custom built in Abbotsford, to my home. Two men delivered the server, unpacked and placed it in the dining area and removed all packaging. They arrived on time, were friendly and provided excellent service. Manuel at the store accepted payment and a call back to check if everything went smoothly.
Great customer service and excellent quality product.

I bought a sofabed here last fall and when it arrived I realized it was wrong for me and not what I had been expecting. McLeary’s sent out someone to look at the sofa and offer some options to make it more what I wanted, but I was still worried even with the changes that I wouldn’t like it. So they offered to swap it for another sofa of my choice. I picked out a new sofa, new fabric, and McLeary’s ordered it, delivered it, and took away the previous sofa (and ottoman) at no charge to me. This is pretty incredible service. I doubt I would have received such assistance from any other furniture store. I love my new couch and ottoman, and it was a relief that they made everything exactly what I wanted given that this was a big purchase. Thanks to Cam and the team at McCleary’s who were so awesome!

Glenn F was an amazing help to me! I walked into the store and told him I was looking for a dining room table & chairs. He said, “let me show you the best deal on the floor”, and then he proceed to show me exactly what I had been looking for! It was delivered this morning and I couldn’t be more thrilled about how it looks in my house. The two delivery guys were excellent, early, and respectful, and Glenn followed up to ensure all was well. What amazing customer service. I will definitely shop there again! Thank you!

We furnished a number of rooms in our house from their store and it was like night and day compared to others stores we had gone to. After dealing with salespeople who keep offering the moon then having to finalize with someone who had “forgotten” or changed the original terms, McLeary’s was fantastic. We went in a number of times to decide styles, colours, etc., and always had helpful, informative salespeople. Finalizing our purchases was exactly as it should be and delivery was on time. We even had an issue a year later with our dining room table and they came and picked it up, fixed it and returned it within a week. They stand behind their products and we would definitely shop there again.

Cameron Blake was very personable and easy to deal with. This is the second time we have gone to McLeary’s and have had superb service.

(Translated by Google) fantastic

(Original)
fantestic

A big thankyou to Russ for helping us to find exactly what we wanted! Not only did we save money, we saved time. We couldn’t be happier with the quality of our purchases and we were treated with nothing but respect and honesty. There are many places to spend your time and money and McLeary’s was the best place for us to spend ours. We are extremely happy that we are able to support Canadian made products, offered by a Canadian, family run, local business. It’s a win for all.