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I recently purchased a cabinet bed, and I felt compelled to share what an outstanding experience I had from start to finish.
The customer service was exceptional throughout the entire process. Lisa, the sales representative, was knowledgeable, patient, and genuinely helpful. Owner Rick was equally professional and made sure everything was taken care of.
What truly set this company apart, however, were the delivery team Brandon and Daniel. In all my years of buying furniture and dealing with delivery companies, I have never experienced such dedication, professionalism, and respect for a customer’s home.
They treated my property with great care, were polite and well-spoken, and made sure everything went as smoothly as possible. Unfortunately, one large piece would not fit up the stairs because of a tight turn with very little room to maneuver. Rather than giving up or asking me to figure it out, they tried every possible solution before calling the store. After discussing the situation, they decided the safest approach was to return with additional help. Before leaving, they assured me not to worry and promised they would get it upstairs. True to their word, they returned a couple of days later with two more team members, including Darren. They carefully covered the stairs and surrounding areas with moving blankets to protect my home, and with great teamwork and care, they successfully moved the cabinet upstairs without any damage. Once everything was in place, they assembled the cabinet bed and took the time to show me exactly how to open and close it, making sure I was completely comfortable using it before they left.
I worked in the furniture industry for 15 years, so I know what good customer service looks like. What I experienced from this team went far beyond good service—it was truly exceptional. It’s rare to find a company where everyone, from sales to ownership to delivery, takes such pride in their work and genuinely cares about the customer.
Thank you, Lisa, Rick, Brandon, Daniel, and Darren, for making this one of the best customer service experiences I have ever had. I would highly recommend this company to anyone looking for quality products backed by outstanding people.

Quality we can count on, outstanding customer service. Cam has worked with my wife and I over the last several years helping us to select several pieces of furniture. We are always pleased from beginning to end. In addition, this is a family run Canadian company using Canadian manufacturers, keeping jobs here at home. Keep us coming back!

I’m so happy with my couch and chair! It came way quicker than it was supposed to and the delivery made it so much easier. Cam was super helpful and knowledgeable about everything and made sure I was getting exactly what I wanted. Great service!

Great quality furniture at great prices. The staff at McLeary’s exceeded all expectations. I wouldn’t shop anywhere else. I will definitely be back.

– Devin

My wife and I bought a bedroom set named 5th Avenue and dinning chairs from Cam at McCleary’s last year, because it looked great and was locally made using Canadian maple. When the product was delivered, we noticed a few issues. Cam came over right away to survey the issue personally and took care of us patiently until our products were completely satisfactory. Throughout the process, Cam took complete responsibility for his product and followed thru tirelessly. Cam’s commitment, not only made us happy customers, but also earned our recommendation to all our friends in the future…

Thank you.

Richard and Nina, Coquitlam BC

We mistakenly ended up with an extra firm mattress, based on what I’d bought 12 years ago. Things had changed, including my joints, and we had to return it. We were handled in a very helpful and professional manner and now have a great mattress. We would recommend Mclearys anytime.

Love this place! Solid wood furniture locally made at reasonable prices. Great sales people too, not pushy at all.

Very helpful staff beautiful solid wood furniture well worth it

I have been a customer here since they opened, and have purchased many great things that have lasted throughout the years. The products themselves are great and always fairly priced as well.

We have, to date, purchased 2 latex mattresses though McLeary’s. We have had the pleasure of working with Cam for both purchases and his experience, knowledge and customer service is second to none. McLeary’s is a family run business and it feels that way! They really care! With both purchases I was advised it would take 3-4 weeks for arrival and it arrived in half that time! I highly recommend McLeary’s for their great customer service and high-quality products!