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Frequently Asked Questions

Delivery/Shipping

  • How long will it take to get my order?

    We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.

  • Do you remove old mattress and furniture?

    We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.

  • Do you deliver?

    Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.

Product Info

  • How do I protect my fabric furniture?

    Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.

  • Can I get water rings out of my furniture?

    Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.

  • How do I care for my wood products?

    A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.

    Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
    To ensure that your solid wood furniture is not damaged by heat and humidity:

    • Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
    • Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
    • Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
    • Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.

  • My order is ready but my new home isn’t, do you charge to store my order?

    We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.

  • Do you sell floor models?

    We always have some floor models for sale. We only sell from the floor if it is marked for sale.

  • Will I find lots of selection in your store?

    We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!

  • Is all your furniture real wood?

    We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.

  • Is all your furniture customizable?

    All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.

  • Does your furniture need assembly?

    Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.

Store Info

  • Why are there no prices listed?

    Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.

  • Do you have sales or discounts?

    We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!

  • Do you have free parking?

    Yes, we have ample free parking, 7 days a week.

The bedroom set I bought was of very high quality, very elegant, an very sturdy construction. The staff were very courteous, and gave me good advise. Great product at a very reasonable price. Great service.Timely delivery. I highly recommend McLeary to any one looking for reasonably priced high quality furniture

Khaled Abdolall

We are very pleased with our purchase! We ordered a loveseat, chair, and ottoman – all virtually because of the pandemic. The entire process was very smooth. Cam was amazing. We are very pleased with the quality of the furniture. We felt that we received very good value for our money. The delivery and set up guys were great. Would definitely order from them again.

Monica R

We ordered a number of pieces from McLeary’s and after a few months of anticipation, our pieces finally arrived! Both the quality and the look of these furniture far exceeded our expectations. Every piece is made with high quality real maple wood and are even more gorgeous than we had imagined.We are also sincerely grateful for the exceptional customer service that Cam had provided us. Because of our inaccurate measurement the bed frames we had initially ordered did not fit into our bed rooms. Cam was very resourceful and patient in helping us find an alternative that could meet our needs and made financial sense.Both my wife and I are sincerely touched by the McLeary’s team and Cam’s attitude in putting customers first. We really had a great experience shopping at McLeary’s!

Qing H Zhang

Haven’t bought anything yet but the lady was very knowledgeable and honest about the different options and time frames for furniture to be made. Wasn’t high pressure sales either, will return when we are ready to buy.

Marty

The service is outstanding. They are attentive and very responsive. It was a pleasure buying from them.

Lorne Lovett

Beautiful Canadian made furniture!
Kim is extremely knowledgeable, ready to answer any questions you may have. No commission so no pushy sales pitch.
The quality of service and products is obvious. I highly recommend Kim and McCleary’s.

Laurie Dieno

Cam did a great job explaining all the options on our sofa and finding what fit within our budget without any pressure. We will definitely shop here again!

Darryl Quantz
Steve Verkaik

Great place for hand crafted furniture.

geohockey

Our furniture from here is so beautiful, and the customer service is really awesome. My husband and I purchased a coffee table and bedroom set. On furniture, you get what you pay for (stop buying cheap and fast furniture!). The furniture here is real solid wood, and made locally. I know it will last. And it’s made with near perfection IMO. We also had some moving timelines that we were trying to sync up with the furniture delivery and they accommodated that! It was so helpful because our moving and house timelines were already stressful. We are looking forward to buying more furniture for our home in the future!

Priscilla S

Real People. Real Furniture. Real Service.

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2023 Langley Advance Times Readers’ Choice – Favourite Mattress Store

Favourite Mattress Store

2023 Langley Advance Times Readers’ Choice – Favourite Home Furnishing Store

Favourite Home Furnishing Store

2023 Langley Advance Times Readers’ Choice – Favourite Furniture Store

Favourite Furniture Store