Frequently Asked Questions
Delivery/Shipping
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How long will it take to get my order?
We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.
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Do you remove old mattress and furniture?
We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.
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Do you deliver?
Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.
Product Info
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How do I protect my fabric furniture?
Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.
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Can I get water rings out of my furniture?
Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.
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How do I care for my wood products?
A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.
Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
To ensure that your solid wood furniture is not damaged by heat and humidity:- Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
- Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
- Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
- Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.
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My order is ready but my new home isn’t, do you charge to store my order?
We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.
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Do you sell floor models?
We always have some floor models for sale. We only sell from the floor if it is marked for sale.
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Will I find lots of selection in your store?
We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!
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Is all your furniture real wood?
We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.
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Is all your furniture customizable?
All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.
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Does your furniture need assembly?
Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.
Store Info
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Why are there no prices listed?
Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.
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Do you have sales or discounts?
We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!
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Do you have free parking?
Yes, we have ample free parking, 7 days a week.
We have been customers of McLearys for many many years and the quality of their furniture can attest as to the reason why. This year was a new king size bed, headboard and footboard. I have never been a back sleeper but after recent hip replacement surgery I was forced to sleep that way. Our new bed was amazing. So amazing that when our friends were looking for a new bed we sent them to McLearys for the same bed. (It’s the Marshall curated Hudson set) they also love it.
Please if you want some very quality furniture that will last a lifetime go and see them. Make sure you ask for Russ. He is amazing.
Debi
Top quality and the absolute best service. We can’t say enough about how fantastic our experience was with Cam and Rick at the Mcleary’s Furniture Store.
We are late 50’s and early 60’s and wanted to replace the kid- tattered furniture. There are so many places, products, and options it got frustrating. Our main priority was, and is, quality made Canadian wood furniture. We went to McLeary’s and found what we were looking for and more. The service was great and they were willing to work with us (style, color of stain, sizing etc) to narrow down what we needed so we received exactly what we wanted for our place. The companies that they deal with have great reputations of their own and they offer sooooo many options no matter what you are looking for. It was fun creating the look we wanted.
Thank you again for listening and working with us to find the perfect additions to our home.
Cathy and Rick
This is the second item we have purchased from McCleary’s (first was a custom hallway armoire), and both have been fantastic.
The 40” coffee table fit in our living room perfectly.
Thank you to Lisa, and everyone at McCleary’s. The custom order was place and ready for us within 4 weeks, and we love they use Canadian wood manufacturers!
We highly recommend this store for any of your home needs.
We made the move across Country to BC. We were looking for furniture to set up our new living quarters. We bought two mattresses and two frames, and two pillows. We were looked after by Russ. He was very knowledgeable about all items in the store. Russ, and ourselves, were very excited to be buying Canadian Made furniture. We had our beds and mattresses delivered by two gentlemen. They were very caring with the delivery, set up, and clean up of everything.
My husband and I would highly recommend visiting and shopping at their furniture store. Very welcoming and a pleasure to do business with them. Thank you Russ and McCleary Furniture. I’m sure we will be back.
Just received our new bed. LOVE IT! Build quality is amazing and the customer service (including delivery) was excellent. Ordering a couple more pieces we need now, and will definitely use them again in the future. I’ve had the cheap stuff from other places, and I won’t do it again after seeing what I can get from McLeary’s. It also makes me happy to know all the money is staying locally.
I recently purchased my new sofa from McCleary’s and the process could not have gone better! Cam is very knowledgeable and assisted me from start to finish, ensuring I got what I was looking for and providing a smooth experience. Excellent and timely communications. Very professional and friendly local business, highly recommend!
Kim was absolutely wonderful as our salesperson. The delivery process was great. They were very knowledgeable and careful with the set up of each piece. We have bought several items from Kim so far and will be back again.
I have been buying furniture from Mcleary’s for over 15 years. The quality of the furniture and affordable prices are unparalleled. The staff are helpful and make sure I always get exactly what I want and need for a price I can afford. Mcleary’s is definitely my one stop shop for all of my furniture needs and I will continue to be a loyal customer.
Sincerely,
Lisa Firth
Wonderful place! VERY helpful and pleasant staff. I received my new red recliner just yesterday and I am thrilled! I would recommend this store to everyone!
Was so impressed with McLeary’s from presales to delivery. Every single staff member I spoke with provided customer service above and beyond what I was hoping for. Lisa sent me pictures of some options prior to driving out the location, the design consultant was really helpful and the delivery coordinator was extremely helpful when we had to change our delivery schedules. Really lovely family atmosphere and fantastic customer service (and we are thrilled with our purchase so far too!).
Real People. Real Furniture. Real Service.
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