Frequently Asked Questions
Delivery/Shipping
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How long will it take to get my order?
We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.
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Do you remove old mattress and furniture?
We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.
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Do you deliver?
Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.
Product Info
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How do I protect my fabric furniture?
Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.
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Can I get water rings out of my furniture?
Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.
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How do I care for my wood products?
A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.
Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
To ensure that your solid wood furniture is not damaged by heat and humidity:- Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
- Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
- Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
- Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.
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My order is ready but my new home isn’t, do you charge to store my order?
We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.
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Do you sell floor models?
We always have some floor models for sale. We only sell from the floor if it is marked for sale.
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Will I find lots of selection in your store?
We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!
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Is all your furniture real wood?
We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.
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Is all your furniture customizable?
All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.
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Does your furniture need assembly?
Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.
Store Info
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Why are there no prices listed?
Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.
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Do you have sales or discounts?
We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!
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Do you have free parking?
Yes, we have ample free parking, 7 days a week.
Very helpful staff beautiful solid wood furniture well worth it
Beautiful Canadian made furniture!
Kim is extremely knowledgeable, ready to answer any questions you may have. No commission so no pushy sales pitch.
The quality of service and products is obvious. I highly recommend Kim and McCleary’s.
Amazing service. Incredible quality. We found Mcleary’s on the website. Their website sounded like they were honest and sincere. When we arrived, we were created in a friendly manner. They were our first and last stop! Our new furniture is awesome. The delivery team were great too. Thank you.
Great selection and very knowledgable staff , we have shopped here for years and will continue to support them, thanks for the great service ,Cheers and happy selling
Very friendly well run family business. Much better personal service than most big box stores. We had purchased a couple of beds and there was a flaw with one. It was replaced in a very prompt, friendly manner. The delivery fellows were very courteous, friendly and professional. I would not hesitate to purchase from this store again.
We purchased a custom designed cabinet for my daughters bedroom. Lisa was extremely helpful in getting the final design just right. The cabinet fit the space perfectly. The quality of the construction far exceeds anything we could find that was commercially available. If you are looking for a specific design at a fair price, I would highly recommend. I know I would happily use them again should the need arise.
We just bought a mattress from Mcleary’s and couldn’t be happier with the service we received.
Knowledgeable sales staff and friendly delivery service.
We’ll definitely shop here again for any future furniture needs.
Kam is the sales person to talk to
Excellent store with lot of collections on wooden furniture. Best thing is they are locally made and you have the flexibility to customize on existing show piece or create something completely new. The people are excellent and provide best price for the items.
As an interior designer and repeat customer of McLeary’s, I can’t recommend them enough. They carry a very broad selection of styles and very high quality for a reasonable price. They go above and beyond to ensure you’re happy with your purchase. Thank you guys for everything so far and can’t wait to work with you more in the future!
Real People. Real Furniture. Real Service.
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