Frequently Asked Questions
Delivery/Shipping
-
How long will it take to get my order?
We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.
-
Do you remove old mattress and furniture?
We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.
-
Do you deliver?
Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.
Product Info
-
How do I protect my fabric furniture?
Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.
-
Can I get water rings out of my furniture?
Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.
-
How do I care for my wood products?
A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.
Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
To ensure that your solid wood furniture is not damaged by heat and humidity:- Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
- Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
- Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
- Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.
-
My order is ready but my new home isn’t, do you charge to store my order?
We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.
-
Do you sell floor models?
We always have some floor models for sale. We only sell from the floor if it is marked for sale.
-
Will I find lots of selection in your store?
We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!
-
Is all your furniture real wood?
We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.
-
Is all your furniture customizable?
All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.
-
Does your furniture need assembly?
Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.
Store Info
-
Why are there no prices listed?
Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.
-
Do you have sales or discounts?
We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!
-
Do you have free parking?
Yes, we have ample free parking, 7 days a week.
Superb customer service. Products are of high quality. Expensive, but worth it. Still, I get to purchase furnitures within my price range. I found one right away on my first visit. I will go back again.
I walked in needing a cabinet bed as I’m in a one bdrm basement and my child has the bedroom … I’ve been sleeping on a sofa bed. Not good for the back.
Tanya Deacon of McLeary’s spend much time with me explaining the product and helping me choose the best fit. She even put a rush on my beautiful piece to be delivered next week in order to finally get some restful pain free sleep!
My sister and others I know who have shopped McCleary’s also rave about the quality of products and warm helpful service!!!
I have found my forever furniture company!!! ♥️
We have been customers of McLearys for many many years and the quality of their furniture can attest as to the reason why. This year was a new king size bed, headboard and footboard. I have never been a back sleeper but after recent hip replacement surgery I was forced to sleep that way. Our new bed was amazing. So amazing that when our friends were looking for a new bed we sent them to McLearys for the same bed. (It’s the Marshall curated Hudson set) they also love it.
Please if you want some very quality furniture that will last a lifetime go and see them. Make sure you ask for Russ. He is amazing.
Debi
I don’t normally write reviews, but I wanted to share what a positive experience I had picking my couch today. I came in with many ideas about what I wanted – I am going for a (beachy, light and airy vibe) and the person helping me really took the time to ensure I explored my options and chose the right fabric and model of couch that suited my style and fit with my space. I was intimidated at first by doing custom furniture, but I have never had a furniture shopping experience that was as thorough, where I felt more looked after and where I felt more confident in the end result. I am over the moon! Thank you again McLeary’s team!
I’m happy! Just received my new dining room set and it is gorgeous. Cam was really, really helpful in every way while I hemmed and hawed, changed my mind, changed it again, tried this combination, then that one. Professional throughout the entire indecision on my part, Cam patiently answered all my questions and gave very good suggestions of things that maybe I should be thinking about. Not even a hint of anything like hard sell. Cam’s style was very relaxed with an honest ‘no hurry’ attitude. Not only Cam, but all staff members I had interaction with, whether in person or on the phone, were very respectful and personable. And also furniture is Canadian, much of it made locally in BC! You can’t beat that!
I bought a sofabed here last fall and when it arrived I realized it was wrong for me and not what I had been expecting. McLeary’s sent out someone to look at the sofa and offer some options to make it more what I wanted, but I was still worried even with the changes that I wouldn’t like it. So they offered to swap it for another sofa of my choice. I picked out a new sofa, new fabric, and McLeary’s ordered it, delivered it, and took away the previous sofa (and ottoman) at no charge to me. This is pretty incredible service. I doubt I would have received such assistance from any other furniture store. I love my new couch and ottoman, and it was a relief that they made everything exactly what I wanted given that this was a big purchase. Thanks to Cam and the team at McCleary’s who were so awesome!
We bought a bedroom furniture at McLeary’s a while ago and now – sofa and chairs. They are the best furniture store in Lower Mainland, we tried others before. Yes, their furniture is not cheap (not the most expensive either!) but the quality is absolutely outstanding and it’s made locally, means quality materials, quality work, quality service. And the money go to our communities. Another good thing about Cam and his team is great customer service. This year wait times are rather long, but Cam updated us regularly and the team did their best to make the delivery to happen as soon as possible. Will be buying from McLeary’s again.
Cam did a great job explaining all the options on our sofa and finding what fit within our budget without any pressure. We will definitely shop here again!
Have ordered a number of pieces from them. Always very happy with the service
Love this place! Solid wood furniture locally made at reasonable prices. Great sales people too, not pushy at all.
Real People. Real Furniture. Real Service.
Loved By Our Community
Favourite Home Furnishing Store
Favourite Mattress Store
Favourite Furniture Store
Favourite Mattress Store
Favourite Home Furnishing Store
Favourite Furniture Store