Frequently Asked Questions
Delivery/Shipping
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How long will it take to get my order?
We represent over 20 factories from right here in Langley to eastern Canada. Each factory has different timeframes which vary throughout the year. Most solid wood builds can be from 4-16 weeks and most sofas are the same. Mattress can be from 1-4 weeks. We encourage you to ask us at the time of sale for current lead times as we will do our best to accommodate your needs.
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Do you remove old mattress and furniture?
We have the ability to remove your old mattress and transport it to a recycler or donate your old furniture, please ask your sales associate for more information.
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Do you deliver?
Yes we deliver, we offer white glove delivery anywhere in the lower mainland and have options for curbside or even white glove delivery in other areas too.
Product Info
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How do I protect my fabric furniture?
Canadian-made furniture is usually covered in 100% polyester fabric with very high rub counts. This means no more pilling, and it can be lightly cleaned. The best protection would be to purchase fabric spray.
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Can I get water rings out of my furniture?
Yes, you can. Cold and hot glasses can leave noticeable rings on wood surfaces. Hot Pizza boxes are the worst. “Water Mark Removers” can be found online, and we usually have them in stock.
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How do I care for my wood products?
A Swiffer can remove dust, and room temperature water with a microfiber cloth can remove fingerprints and spills. Always wipe in the direction of the grain. Never rub, as this will leave a shiny spot in the lacquer. A cold or hot object can also harm the lacquer.
Taking good care of your furniture ensures its longevity. Furniture is made from carefully dried wood to acclimate to your home’s humidity. Wood continues to exchange moisture with the air, shrinking and expanding with humidity changes. Like skin, wood loses moisture and shrinks in dry air, but this corrects itself as humidity rises. This adaptability ensures durability. However, extremely dry air can cause wood to warp, which can be prevented by maintaining ambient moisture. Conversely, high humidity can cause wood to absorb excess moisture and expand, making drawers stick. This also corrects itself when humidity decreases, and the furniture’s quality and durability remain unaffected by these natural changes.
To ensure that your solid wood furniture is not damaged by heat and humidity:- Use a humidifier in the winter and an air conditioner in the summer to maintain your home’s relative humidity between 25% and 30%.
- Avoid placing solid wood furniture directly before radiators, fireplaces, or other heat sources.
- Don’t expose the furniture to continuous, direct sunlight. Draw the curtains occasionally.
- Store table leaves as close to the table; in an upstairs or main floor closet rather than a damp basement so they are in the same relative humidity.
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My order is ready but my new home isn’t, do you charge to store my order?
We do not charge for storage. Many of our customers are renovating or moving. We will keep your order safely in our storage until you need it.
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Do you sell floor models?
We always have some floor models for sale. We only sell from the floor if it is marked for sale.
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Will I find lots of selection in your store?
We have over 10,000 sq ft of furniture and mattresses and make weekly changes to show as much as possible!
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Is all your furniture real wood?
We only sell real wood. We are a proud solid wood dealer with our builders being across BC and Canada.
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Is all your furniture customizable?
All of our furniture is made to order, so you will have choice of colour. Most items can be customized to your unique preference. We can even build many items from a simple drawing.
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Does your furniture need assembly?
Our furniture comes out of the factory built. Beds and tables need to be put together in the home which our delivery team will do. Some stools and chairs need to be assembled depending on swivel mechanisms etc to protect them during transportation.
Store Info
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Why are there no prices listed?
Mcleary’s is a made-to-order store. Stain, wood, fabric, hardware and transportation are all variables; this affects the price making it impossible to list accurately. Don’t hesitate to get in touch with us to supply the information you need.
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Do you have sales or discounts?
We offer a yearly Boxing Week Sale but year round we will package price, the more you buy, the more you save!
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Do you have free parking?
Yes, we have ample free parking, 7 days a week.
Amazing service. Incredible quality. We found Mcleary’s on the website. Their website sounded like they were honest and sincere. When we arrived, we were created in a friendly manner. They were our first and last stop! Our new furniture is awesome. The delivery team were great too. Thank you.
Thank you, Glenn, for your advice and assistance in helping us choose our sectional sofa and recliner. We found exactly what we were looking for in the show room. It was excellent to be able to select the firmness of the cushions and to choose from an array of fabrics and colours. Every piece arrived when expected, perfectly constructed and exactly as we had hoped.
Amazing furniture and amazing sales staff. Kim really made us feel at home and was extremely knowledgeable. Great or skills and we were treated royally. Definitely a place to sop if you want great furniture with no pressure but knowledgeable sales people. Thx Kim for making our furniture shopping expectancy amazing and fun event.
Very well built furniture. Lots of options to personalize your furniture and the staff is amazing. Go see Glenn
Awesome sofa, the cushion foam wasnt what we expected, I called and they changed the cushion foam without any hassle. Great service! I’ll definitely come back again. Thanks again
When the time came for a new mattress I headed to McLeary’s. I love that everything is Canadian made! Lisa’s expertise really made choosing a new mattress easy and she also recommended a new pillow. Wow! I haven’t slept this well in years. No more neck pain, no more tossing and turning all night. Game changer! Thanks to McLeary’s for being a great company to buy from!
Wow…Selection, Service & Quality! The ultimate hat-trick! From my first phone call (which made me feel the drive from Port Moody would be worth it) to delivery & set-up of our Wesley Allen bed (which is top quality disguised in a lovely package), the service was stellar. Every contact along the way was truly a pleasant experience; and you got great stuff!! Thank-you Cam & crew, the drive was definitely worth it. We will be back. Janette L.
I am very impressed with the service I received at McCleary’s. Glenn is professional, courteous and informative. And not the least bit pushy. I am presently sitting on my beautiful new custom couch that only took 6 weeks! The price was great too. I would not hesitate to recommend this company to my friends and family.
This company stands behind the product and puts customer first. If you are looking for customized furniture this is the place!
Fantastic company! Friendly and helpful staff, and outstanding customer service. The bookshelf I purchased was of wonderful quality. The sales member was so patient with me, helping guide me through all the different stain options. He really took his time, it was clear he enjoyed his job. The bookshelf was exactly as advertised. Solid wood and of superior quality. If you are looking for excellent product, at a fair price, look no further. When we next need furniture, we will absolutely be back.
Real People. Real Furniture. Real Service.
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