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After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!

We ordered a number of pieces from McLeary’s and after a few months of anticipation, our pieces finally arrived! Both the quality and the look of these furniture far exceeded our expectations. Every piece is made with high quality real maple wood and are even more gorgeous than we had imagined.We are also sincerely grateful for the exceptional customer service that Cam had provided us. Because of our inaccurate measurement the bed frames we had initially ordered did not fit into our bed rooms. Cam was very resourceful and patient in helping us find an alternative that could meet our needs and made financial sense.Both my wife and I are sincerely touched by the McLeary’s team and Cam’s attitude in putting customers first. We really had a great experience shopping at McLeary’s!

We would like to acknowledge the great service we received from Glenn Finch. He guided us through the many options from the purchase of our custom couch, chair, coffee table and more. His warmth, knowledge and level of service were excellent. We are so happy with the quality of furniture and happy in the knowledge that is Canadian made. I would highly recommend McLeary’s to anyone, who like us, are in the market for new quality furniture.

We were definitely looking for a new king bed and Lisa spent a great deal of time introducing us to all of the appropriate beds suitable for our needs. No pressure, just knowledgeable help. Really appreciate the total experience. Would definitely recommend McLeary’s and they’re ‘Canadian’!

Russ was amazing and we got everything we needed and wanted! The service was impeccable and he was super helpful!

My wife and I purchased bedframes, mattresses, cushions and side tables from McLeary’s for our new place in Burnaby. Needless to say, quality is great. Heather at McLeary’s deserve a special mention. Appreciate her professional yet empathetic approach. The overall experience, including logistics/ assembly coordination with Cam and Danny (and his son), was a very pleasant one. I would highly recommend McLeary’s to anyone looking for good quality furniture in Lower Mainland. Cheers!

Was so impressed with McLeary’s from presales to delivery. Every single staff member I spoke with provided customer service above and beyond what I was hoping for. Lisa sent me pictures of some options prior to driving out the location, the design consultant was really helpful and the delivery coordinator was extremely helpful when we had to change our delivery schedules. Really lovely family atmosphere and fantastic customer service (and we are thrilled with our purchase so far too!).

This was the 2nd time that we have dealt with McLeary’s. The first time was wonderful, which is why we returned. We were not disappointed. Again, the quality of products, the professionalism of the staff, and the general good feeling will have us returning again.

After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!

We were in the area looking for mattresses so decided to stop in because of the good reviews I had read online. I’m so glad we did because it turned out to be the best experience I’ve had shopping for furniture. You can tell as soon as you walk in that the furniture and mattresses are all very high quality, and the sales person who helped us (Cam) was extremely professional and personable. He wasn’t at all pushy like all of the other sales reps I have dealt with at big box furniture stores and seemed to genuinely care about helping us find the right mattress for our needs. We were so impressed by the customer service and quality workmanship that we also ended up buying a sectional and bar stools along with our mattress. The furniture is gorgeous.The prices that we settled on were very reasonable too for the quality (and it’s all locally made!). I would highly recommend McLeary’s based on my experience. Well worth the trip out from New West.