This review is long overdue but it needs to be said that three years ago we had the absolute best experience in purchasing our bedroom suite. We shopped around for months but nothing met our expectations until McCleary’s. Aside from the the fact that our suite is a beautiful handmade-in-BC unit, it arrived on December 24th and was delivered by our salesman because one of the delivery men was unavailable last minute. When we purchased our affordable suite we were assured we would have it by Christmas and they certainly kept their word. We can’t say enough about our great experience. We extend our thanks to the staff for going beyond expectations and wish this family business continued success! Buy local!
Amazing furniture and amazing sales staff. Kim really made us feel at home and was extremely knowledgeable. Great or skills and we were treated royally. Definitely a place to sop if you want great furniture with no pressure but knowledgeable sales people. Thx Kim for making our furniture shopping expectancy amazing and fun event.
Recently purchased box beds, sofa bed and ottoman. Got great price and service both from Rick and Cam. Will be back again for future needs.
This place is really good the quality of furniture is phenomenal and the prices are reasonable
After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!
We ordered a number of pieces from McLeary’s and after a few months of anticipation, our pieces finally arrived! Both the quality and the look of these furniture far exceeded our expectations. Every piece is made with high quality real maple wood and are even more gorgeous than we had imagined.We are also sincerely grateful for the exceptional customer service that Cam had provided us. Because of our inaccurate measurement the bed frames we had initially ordered did not fit into our bed rooms. Cam was very resourceful and patient in helping us find an alternative that could meet our needs and made financial sense.Both my wife and I are sincerely touched by the McLeary’s team and Cam’s attitude in putting customers first. We really had a great experience shopping at McLeary’s!
Great staff and service. Easy to work with and very helpful. We have already become a repeat customer!!!
My husband and I tried to find the most comfortable mattress brand for us, my friend recommended a Tempur-pedic mattress and compared it around several retail shops.
We bought a mattress here because the offer price was the best.
After three months of living as a new mattress in a new house, we realized that the mattress was not suitable for us.
when I contacted the store again because the mattress was uncomfortable, Cam was very helpful with comfort exchange program, and my husband and I were very delighted.
We will always support your business!
I bought a sofabed here last fall and when it arrived I realized it was wrong for me and not what I had been expecting. McLeary’s sent out someone to look at the sofa and offer some options to make it more what I wanted, but I was still worried even with the changes that I wouldn’t like it. So they offered to swap it for another sofa of my choice. I picked out a new sofa, new fabric, and McLeary’s ordered it, delivered it, and took away the previous sofa (and ottoman) at no charge to me. This is pretty incredible service. I doubt I would have received such assistance from any other furniture store. I love my new couch and ottoman, and it was a relief that they made everything exactly what I wanted given that this was a big purchase. Thanks to Cam and the team at McCleary’s who were so awesome!
Great company! We just retired and moved here from Ontario. We researched furniture stores before we came here and wanted a store that catered to Canadian and as much local products as possible. We were not disappointed. On our visit last summer we stopped in the store to check items we were interested in. Our sales person Lisa was fantastic and so accommodating! Before we moved here we kept in touch with Lisa who helped us with all our questions and order. After many months of waiting for our new home to be completed we are excited to have our new home & furniture next week! A huge thank you to Lisa and all who accommodated all our needs!
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