From my first visit through delivery, service was professional and friendly. Lisa was extremely helpful and patient. Received furniture on schedule and I am thrilled with the appearance and the quality. I would highly recommend McCleary”s Furniture to anyone wanting above and beyond.
I went to McLeary’s as I have gone to three other local companies in search of a comfortable bed. After buying 3 beds and I was very upset over the scams and the run I got from these companies I found McLeary’s. Thankfully to them and their helpful honest staff I have found my bed. I can not say enough about the people here and the quality of the products they sell. I will never buy another bed from anyone else, I highly recommend McLeary’s.
What a great store. It’s nice to know they stock Canadian furniture products, shopping and supporting local manufacturers helps our economy. The sales people are non-commission so I didn’t feel any pressure to buy, the salesperson was very helpful. We love our new bedroom suite and super comfortable mattress. Well done!
I have purchased custom made furniture and recommend the quality and staff and highly. Outstanding customer service.
Kim was absolutely wonderful as our salesperson. The delivery process was great. They were very knowledgeable and careful with the set up of each piece. We have bought several items from Kim so far and will be back again.
The best service to get high-quality Canadian-made real wood furniture that will become heirlooms. Kim was great in helping choose our furniture set and new mattress and the whole process down to delivery was top-notch. Locally made fine furniture makes a difference. This is the best place to go for furniture and mattresses. Sam in surrey
I’m happy! Just received my new dining room set and it is gorgeous. Cam was really, really helpful in every way while I hemmed and hawed, changed my mind, changed it again, tried this combination, then that one. Professional throughout the entire indecision on my part, Cam patiently answered all my questions and gave very good suggestions of things that maybe I should be thinking about. Not even a hint of anything like hard sell. Cam’s style was very relaxed with an honest ‘no hurry’ attitude. Not only Cam, but all staff members I had interaction with, whether in person or on the phone, were very respectful and personable. And also furniture is Canadian, much of it made locally in BC! You can’t beat that!
After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!
Just received our new bed. LOVE IT! Build quality is amazing and the customer service (including delivery) was excellent. Ordering a couple more pieces we need now, and will definitely use them again in the future. I’ve had the cheap stuff from other places, and I won’t do it again after seeing what I can get from McLeary’s. It also makes me happy to know all the money is staying locally.
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