We recently purchased a quality custom sectional from McLeary’s. We had a great experience from the moment we walked in. Great staff and thankfully there was no presssure. We were given lots of information and were happy to learn that the product was locally made! Unfortunately the fabric we chose took longer than expected to come in, but we were kept up-to-date with the progress. We can’t say enough about the customer service from both Russ and Tanya! The bonus was we dealt with a family run local business and the quality manufacturer was also local. This was our first experience with McLeary’s and will continue to deal with them in the future! Way to go!
We are very happy with the quality and price of the dining table and chairs we purchased. Customer service by Glenn our salesperson was also excellent. We had a custom stain that was a great match.
I purchased my twin boys their first big boy beds from McLearys they had wonderful customer service I had no issues with them I will be buying from them in the future I will recommend them to friends and family
Outstanding quality & competitive pricing. Owner & Staff very supportive & sincere. Highly recommended.
Haven’t bought anything yet but the lady was very knowledgeable and honest about the different options and time frames for furniture to be made. Wasn’t high pressure sales either, will return when we are ready to buy.
The quality of our new couch is fantastic and we couldn’t be happier! Thank-you Glen
Our delivery had a few bumps. Thank you for fixing things, Cam!! You handled everything wonderfully, and I appreciate that you respected my concerns and made things right without hesitation. Glen, your customer service was great! We will most definitely be back!
5/5 highly recommended, Russ and Cam were very knowledgeable, great service and very friendly environment! Would highly recommend to all my friends and family!
After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!
Real People. Real Furniture. Real Service.
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