I had to replace my water bed mattress & get some accessories by phone because I live in Sooke. Every one of the staff sales associates from the start to finish were knowledgeable & friendly & efficient. Of course now it has to arrive by shipment, but the store ordering, follow up & preparation for my order to be shipped were just grand. Thanks Russ & Cam.
I was perusing McLeary’s website and fell in love with The Cuddle Chair. I stopped by the store just browsing and saw the Cuddle Chair and spoke with Tanya. There were so many fabric swatch booms to look through. Tanya helped to narrow down fabric choices to go with my new reno and blue kitchen cabinets. I can’t wait for my Cuddle Chair to curl up in and read a book and relax! I might have to buy another Cuddle Chair, everyone wants to use mine! Thank you McLeary’s for the excellent customer service. I would love to furnish my whole house with all the gorgeous furniture!
Nothing but the best service received. We wanted to buy CANADIAN but not at the expense of service, quality and price. We were not disappointed , 5 STAR SERVICE from show room to our living room. Highly recommend MaCleary’s.
Delighted with our new, practically custom made bed frame from McLeary’s. The stain matches our bedside tables perfectly. We were able to design the frame to meet our height needs and mattress size. Cam was very personable and great to deal with. Communication was prompt. Delivery was on time with professional delivery personnel. Highly recommend for all your furniture needs!
I have purchased custom made furniture and recommend the quality and staff and highly. Outstanding customer service.
Great staff and service. Easy to work with and very helpful. We have already become a repeat customer!!!
I cannot speak more highly about the outstanding customer service I received from Cam and the staff at McLeary’s. I recently moved to Langley and was looking forward to purchasing some key pieces for my new home. After so much looking around at all the different furniture stores I ended up purchasing almost all of my furniture from McLeary’s. Their outstanding selection, ability to create custom pieces, and professionalism exceeded all my expectations. Their interior designer MaryAnn is truly the most wonderful person and I still can’t believe that I was able to work with such a talented professional at no extra cost. They clearly go above and beyond to ensure their customers are happy and when it came time to move the furniture into my home the movers were also very careful to make sure everything was placed in exactly the place I wanted it. I also have the peace of mind of knowing that Cam and his staff are there for me if there are any issues in the future and I love the fact that I supported a local family business and that all my furniture is built and manufactured in Canada. Given the unbeatable quality I also found their prices to be very reasonable. I know my furniture will last and I smile every time I walk into each room in my house because I am so happy with the purchases I made. I have never had a more satisfying and positive customer service experience than with McLeary’s and I would highly recommend them to anyone. Thank you Cam and MaryAnn for your advice, your patience, your suggestions and recommendations and for the follow-up as well to make sure I was happy with my furniture. You guys are the best!
Lisa and Cam were fantastic. Very low pressure environment, but the staff were always available to help if you needed them.
We have made two purchases from McLeary’s over the past few years, the most recent being a cabinet for our dining room, The piece that we receive was a really solid, well-crafted piece of furniture. However the handles were not aligned with each other, and the hardware that we selected didn’t appeal to us after having the unit in our place. We asked McLeary’s if there was anything they could be done about our issues, and they have taken the piece back to fix the misaligned handle, and to our great pleasure, are replacing the hardware , as well as fixing a superficial scratch on the top of the unit.
The really went above an beyond what we expected to keep us happy with our purchase, which is definitely what you want when making an investment in a great piece of furniture.
We bought a good quality love seat through McLeary’s and we love it. Unfortunately there was a problem with one of the arms where there wasn’t enough padding. The company that made the love seat had Cal from Fibrenew come to assess the situation. He spent hours dismantling the love seat but unfortunately the end result was not acceptable. He sent a report to McLeary’s and we didn’t even have to call them. We got a phone call straight away from Tanya and were told that they had already ordered us a new love seat. We couldn’t believe it. We were so pleased with Lisa’s help when we were selecting the furniture and with Tanya handling the problem in such a timely professional manner. We would highly recommend McLeary’s for quality furniture and excellent service. Thanks so much!
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