I’ve had issues with a mattress I puchased and feel it’s possibly a manufacturing defect? McLeary’s has looked into the issue and have more than rectified the situation which I am so grateful for. Thank you Rick & Glenn for all your help to resolve this issue!
I cannot speak more highly about the outstanding customer service I received from Cam and the staff at McLeary’s. I recently moved to Langley and was looking forward to purchasing some key pieces for my new home. After so much looking around at all the different furniture stores I ended up purchasing almost all of my furniture from McLeary’s. Their outstanding selection, ability to create custom pieces, and professionalism exceeded all my expectations. Their interior designer MaryAnn is truly the most wonderful person and I still can’t believe that I was able to work with such a talented professional at no extra cost. They clearly go above and beyond to ensure their customers are happy and when it came time to move the furniture into my home the movers were also very careful to make sure everything was placed in exactly the place I wanted it. I also have the peace of mind of knowing that Cam and his staff are there for me if there are any issues in the future and I love the fact that I supported a local family business and that all my furniture is built and manufactured in Canada. Given the unbeatable quality I also found their prices to be very reasonable. I know my furniture will last and I smile every time I walk into each room in my house because I am so happy with the purchases I made. I have never had a more satisfying and positive customer service experience than with McLeary’s and I would highly recommend them to anyone. Thank you Cam and MaryAnn for your advice, your patience, your suggestions and recommendations and for the follow-up as well to make sure I was happy with my furniture. You guys are the best!
Recently purchased box beds, sofa bed and ottoman. Got great price and service both from Rick and Cam. Will be back again for future needs.
Great overall experience!! The sales people were super nice and helpful picking out the perfect sectional for my place.
One of the best businesses I have ever been to. Kim was supper helpful and so friendly. We were there to buy a bed for my little one, and ended by buying the whole bedroom set for him and ourselves too.
I really loved the way Kim treated us. Thank you for being amazing person!
We will definitely comeback if we need more pieces.
Excellent customer service, knowledgeable no pressure staff and very good value for top quality locally made furniture. Have dealt with them for years and look forward to many more years of patronage.
They have a good selection and there prices are good. Good service and delivery guys too.
We were in the area looking for mattresses so decided to stop in because of the good reviews I had read online. I’m so glad we did because it turned out to be the best experience I’ve had shopping for furniture. You can tell as soon as you walk in that the furniture and mattresses are all very high quality, and the sales person who helped us (Cam) was extremely professional and personable. He wasn’t at all pushy like all of the other sales reps I have dealt with at big box furniture stores and seemed to genuinely care about helping us find the right mattress for our needs. We were so impressed by the customer service and quality workmanship that we also ended up buying a sectional and bar stools along with our mattress. The furniture is gorgeous.The prices that we settled on were very reasonable too for the quality (and it’s all locally made!). I would highly recommend McLeary’s based on my experience. Well worth the trip out from New West.
In 2016 we purchased a Van Gogh sofa from McLearys. Over the last year we had a couple of instances where the spring let go from the frame causing a slight sag. The sofa is otherwise like new so we inquired locally for Sofa repair and were quoted $800for the repair. I thought I would also reach out to McLearys to see if they could recommend someone to do the repair. To my surprise, Cam at McLearys advised that there is warranty on the sofa and they would follow up with Van Gogh. Not only did Van Gogh confirm they would do the repair under warranty , but McLearys also covered the cost of shipping the sofa to Van Gogh and the subsequent return.
Wow! That is absolutely outstanding service. Mclearys is a first class company and they have a customer for life. I have also told friends who were equally impressed. Thank you Cam for service second to none. You’re a rock star in my books.
Real People. Real Furniture. Real Service.
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