Was a very smooth experience getting our custom sectional – not a hitch throughout the process, and customer service was great from the moment we first walked into the store to getting our furniture delivered. Had a nice selection in store as well.
I enjoy shopping at McLeary’s. Supporting local family owned businesses that sell Canadian made products with a great selection is key for me. I also appreciate the knowledgeable non commission staff who answered all my questions. I will be a return customer.
I went to McLeary’s as I have gone to three other local companies in search of a comfortable bed. After buying 3 beds and I was very upset over the scams and the run I got from these companies I found McLeary’s. Thankfully to them and their helpful honest staff I have found my bed. I can not say enough about the people here and the quality of the products they sell. I will never buy another bed from anyone else, I highly recommend McLeary’s.
I would highly recommend this store to anyone I know who ask where to buy quality wood furniture.. mattresses or household pieces in general.
The store manager was wonderfully helpful and patient with all my questions, was very informative of all my options.
I love that I was able to choose the style, color and customize the sizes of every thing I wanted. The prices are very fair for the amazing quality.
Great, personal service from Lisa. We ordered sofa, loveseat and chair. Quality is superb, as always. Great delivery service too!
I recently purchased a cabinet bed, and I felt compelled to share what an outstanding experience I had from start to finish.
The customer service was exceptional throughout the entire process. Lisa, the sales representative, was knowledgeable, patient, and genuinely helpful. Owner Rick was equally professional and made sure everything was taken care of.
What truly set this company apart, however, were the delivery team Brandon and Daniel. In all my years of buying furniture and dealing with delivery companies, I have never experienced such dedication, professionalism, and respect for a customer’s home.
They treated my property with great care, were polite and well-spoken, and made sure everything went as smoothly as possible. Unfortunately, one large piece would not fit up the stairs because of a tight turn with very little room to maneuver. Rather than giving up or asking me to figure it out, they tried every possible solution before calling the store. After discussing the situation, they decided the safest approach was to return with additional help. Before leaving, they assured me not to worry and promised they would get it upstairs. True to their word, they returned a couple of days later with two more team members, including Darren. They carefully covered the stairs and surrounding areas with moving blankets to protect my home, and with great teamwork and care, they successfully moved the cabinet upstairs without any damage. Once everything was in place, they assembled the cabinet bed and took the time to show me exactly how to open and close it, making sure I was completely comfortable using it before they left.
I worked in the furniture industry for 15 years, so I know what good customer service looks like. What I experienced from this team went far beyond good service—it was truly exceptional. It’s rare to find a company where everyone, from sales to ownership to delivery, takes such pride in their work and genuinely cares about the customer.
Thank you, Lisa, Rick, Brandon, Daniel, and Darren, for making this one of the best customer service experiences I have ever had. I would highly recommend this company to anyone looking for quality products backed by outstanding people.
We received our leather recliners purchased from Glen at McLeary’s. We were very impressed with the customer service in all areas right down to the friendly delivery team. We are very pleased with the quality of the chairs and the time Glen took with us considering how undecided we were when we first entered the store. We will definitely be returning when it is time for a new mattress. Amazing family owned and operated local business..
Absolutely TOP NOTCH Customer Service!! Courteous, and super professional group of people!
From my first visit through delivery, service was professional and friendly. Lisa was extremely helpful and patient. Received furniture on schedule and I am thrilled with the appearance and the quality. I would highly recommend McCleary”s Furniture to anyone wanting above and beyond.
“The Mcleary’s Experience”
We recently purchased an Entertainment Cabinet from Mcleary’s.
The quality and colour were exactly what we wanted. Glenn the Sales Representative was very helpful and very accommodating.
The cabinet was delivered on time and as promised but we realized a few hours later the colour was darker than what we ordered. Glenn was contacted and agreed and said ”this isn’t what you ordered and we will replace it”. There was zero hesitation and zero “push back”…it wasn’t what we ordered so it was replaced.
Pete the Delivery Co-ordinator was also extremely accommodating to our schedule.
In summary, we highly recommend Mcleary’s as an ethical, honest company that exemplifies what
the concept of “customer service” really is all about!
We can’t give them a 5 out of 5 for quality and service but instead they earned a 6 out of 5!
We highly recommend visiting their store to check out their great inventory of quality furniture and you will also experience their wonderful Staff.
Thanks!
Bruce and Anne McDonald
Surrey BC
Real People. Real Furniture. Real Service.
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Better Business Bureau A+ Rating
Google 5-Star Rating
2026 Langley Business Excellence
2026 Best Independent Furniture Store
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2024 Favourite Mattress Store