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We furnished a number of rooms in our house from their store and it was like night and day compared to others stores we had gone to. After dealing with salespeople who keep offering the moon then having to finalize with someone who had “forgotten” or changed the original terms, McLeary’s was fantastic. We went in a number of times to decide styles, colours, etc., and always had helpful, informative salespeople. Finalizing our purchases was exactly as it should be and delivery was on time. We even had an issue a year later with our dining room table and they came and picked it up, fixed it and returned it within a week. They stand behind their products and we would definitely shop there again.

Brad Pearson

Cameron Blake was very personable and easy to deal with. This is the second time we have gone to McLeary’s and have had superb service.

Susan Mustard

We bought a chesterfield, two chairs and a reclining love seat, and love them all. Glenn allowed us to take our time selecting and offered very good service and all worked out!
Amazing!

Lbro

“The Mcleary’s Experience”

We recently purchased an Entertainment Cabinet from Mcleary’s.
The quality and colour were exactly what we wanted. Glenn the Sales Representative was very helpful and very accommodating.

The cabinet was delivered on time and as promised but we realized a few hours later the colour was darker than what we ordered. Glenn was contacted and agreed and said ”this isn’t what you ordered and we will replace it”. There was zero hesitation and zero “push back”…it wasn’t what we ordered so it was replaced.

Pete the Delivery Co-ordinator was also extremely accommodating to our schedule.

In summary, we highly recommend Mcleary’s as an ethical, honest company that exemplifies what
the concept of “customer service” really is all about!

We can’t give them a 5 out of 5 for quality and service but instead they earned a 6 out of 5!

We highly recommend visiting their store to check out their great inventory of quality furniture and you will also experience their wonderful Staff.
Thanks!

Bruce and Anne McDonald
Surrey BC

Bruce McDonalrd
Sharinaaz B

After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!

rachel warick

After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!

Sandy Rhyason

We got the WATERBED of our dreams for the price of our dreams. So happy with the service, quality of product and the sales and set up guys!!

Lisa Siderius

We bought a good quality love seat through McLeary’s and we love it. Unfortunately there was a problem with one of the arms where there wasn’t enough padding. The company that made the love seat had Cal from Fibrenew come to assess the situation. He spent hours dismantling the love seat but unfortunately the end result was not acceptable. He sent a report to McLeary’s and we didn’t even have to call them. We got a phone call straight away from Tanya and were told that they had already ordered us a new love seat. We couldn’t believe it. We were so pleased with Lisa’s help when we were selecting the furniture and with Tanya handling the problem in such a timely professional manner. We would highly recommend McLeary’s for quality furniture and excellent service. Thanks so much!

Gail Nichol

Great selection and very knowledgable staff , we have shopped here for years and will continue to support them, thanks for the great service ,Cheers and happy selling

FourBlownFists

Real People. Real Furniture. Real Service.

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