Thank you, Glenn, for your advice and assistance in helping us choose our sectional sofa and recliner. We found exactly what we were looking for in the show room. It was excellent to be able to select the firmness of the cushions and to choose from an array of fabrics and colours. Every piece arrived when expected, perfectly constructed and exactly as we had hoped.
An amazing store, so many great Canadian made and locally made furniture. So refreshing to see a store that supports local businesses as well offering great quality. Do not miss this showroom.
I’ve had issues with a mattress I puchased and feel it’s possibly a manufacturing defect? McLeary’s has looked into the issue and have more than rectified the situation which I am so grateful for. Thank you Rick & Glenn for all your help to resolve this issue!
As an interior designer and repeat customer of McLeary’s, I can’t recommend them enough. They carry a very broad selection of styles and very high quality for a reasonable price. They go above and beyond to ensure you’re happy with your purchase. Thank you guys for everything so far and can’t wait to work with you more in the future!
McLeary’s continues to exceed my expectations with every visit to the store. The staff are very helpful and deliver excellent customer service. They continue to go above and beyond for us to make sure our products arrive on time.
My wife and I bought a bedroom set named 5th Avenue and dinning chairs from Cam at McCleary’s last year, because it looked great and was locally made using Canadian maple. When the product was delivered, we noticed a few issues. Cam came over right away to survey the issue personally and took care of us patiently until our products were completely satisfactory. Throughout the process, Cam took complete responsibility for his product and followed thru tirelessly. Cam’s commitment, not only made us happy customers, but also earned our recommendation to all our friends in the future…
Thank you.
Richard and Nina, Coquitlam BC
Our delivery had a few bumps. Thank you for fixing things, Cam!! You handled everything wonderfully, and I appreciate that you respected my concerns and made things right without hesitation. Glen, your customer service was great! We will most definitely be back!
I’m happy! Just received my new dining room set and it is gorgeous. Cam was really, really helpful in every way while I hemmed and hawed, changed my mind, changed it again, tried this combination, then that one. Professional throughout the entire indecision on my part, Cam patiently answered all my questions and gave very good suggestions of things that maybe I should be thinking about. Not even a hint of anything like hard sell. Cam’s style was very relaxed with an honest ‘no hurry’ attitude. Not only Cam, but all staff members I had interaction with, whether in person or on the phone, were very respectful and personable. And also furniture is Canadian, much of it made locally in BC! You can’t beat that!
We have, to date, purchased 2 latex mattresses though McLeary’s. We have had the pleasure of working with Cam for both purchases and his experience, knowledge and customer service is second to none. McLeary’s is a family run business and it feels that way! They really care! With both purchases I was advised it would take 3-4 weeks for arrival and it arrived in half that time! I highly recommend McLeary’s for their great customer service and high-quality products!
After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!
Real People. Real Furniture. Real Service.
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