I’ve purchased multiple items from mccleary’s before and have dealt with Cam on every occasion. Very impressed by his service.
Our delivery had a few bumps. Thank you for fixing things, Cam!! You handled everything wonderfully, and I appreciate that you respected my concerns and made things right without hesitation. Glen, your customer service was great! We will most definitely be back!
Best furniture store I met, perfect service, my family bought all furnitures we need, Cam gave us great support!
After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!
We have made two purchases from McLeary’s over the past few years, the most recent being a cabinet for our dining room, The piece that we receive was a really solid, well-crafted piece of furniture. However the handles were not aligned with each other, and the hardware that we selected didn’t appeal to us after having the unit in our place. We asked McLeary’s if there was anything they could be done about our issues, and they have taken the piece back to fix the misaligned handle, and to our great pleasure, are replacing the hardware , as well as fixing a superficial scratch on the top of the unit.
The really went above an beyond what we expected to keep us happy with our purchase, which is definitely what you want when making an investment in a great piece of furniture.
Very helpful staff beautiful solid wood furniture well worth it
It was an absolute pleasure dealing with Kim at McLeary’s Furniture. She really went above and beyond to get our family the best price. She was prompt with information and showed us that she really valued our business. I will definitely be recommending McLeary’s to our friends and family. We are very happy customers! Thank you, Kim!
Kim was so kind, efficient and accomodating. Hands down best experience at a furniture place!
Just received our new bed. LOVE IT! Build quality is amazing and the customer service (including delivery) was excellent. Ordering a couple more pieces we need now, and will definitely use them again in the future. I’ve had the cheap stuff from other places, and I won’t do it again after seeing what I can get from McLeary’s. It also makes me happy to know all the money is staying locally.
Love this place! Solid wood furniture locally made at reasonable prices. Great sales people too, not pushy at all.
Real People. Real Furniture. Real Service.
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