After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!
Excellent service and pretty decent prices too. I like solid wood furniture.
McLeary’s is a great company to work with. Lovely people who truly care about the quality of their products and their customers. Highly recommend!
Our new couch was delivered recently and I just have to say how impressed my husband and I both are with how effortlessly the delivery came and the men were so professional and courteous. Outstanding service! From start to finish, from showroom to home, McLeary’s is AMAZING! And that is why we will ONLY buy from McLeary’s. We also got our full bedroom set from McLeary’s too and we love it so much and will have it forever because it’s quality!
And of course, Thank you soooooo much to Cam For always being our awesome go-to guy!
Couch looks amazing, is comfortable and fits perfectly. Only the dogs aren’t happy now because they are NOT allowed on this couch! Haha!
Love our made for us Chaise sofa. I needed a smaller one and this is just perfect! Great quality and pricing I could afford !! Thanks! My long search is over :). PS, I went in for a queen headboard!
Hands down the most personal shopping experience I’ve had at a furniture store. The staff were extremely welcoming and knowledgeable, taking all my requirements into consideration and delivering on one of the nicest beds/frames I’ve ever slept on. Product is sturdy, reliable, aesthetically pleasing and locally crafted which adds a nice touch to the family business being run at Mcleary’s.
We bought a beautiful round table and chairs about 10 years ago & it is still my favorite piece of furniture. The solid heavy wood with the best pedestal is gorgeous. So now we have room to have a sideboard/ hutch and they were able to match the wood & color no problem. There is something to be said about dealing with a small (big heart/family owned) company. Their customer service is second to none & Russ made us feel a part of that family.
We purchased a cabinet bed from McLeary’s some time ago and we love it. Recently the latch needed repair. When we called them they were truly helpful. The man they sent, Dave, was absolutely wonderful, going above and beyond duty to come and repair it before going on his scheduled vacation so that we wouldn’t have to wait. First class customer service all around! We couldn’t be happier with McLeary’s and we heartily recommend them to all.
We are building a house and looking for a bunch of new furniture. McLeary’s was recommended by a friend and does not disappoint! We were assisted by Russ who is friendly, knowledgeable and easy to talk to. He helped without ‘selling’ which of course sold us, not only on the furniture, but the experience at the store. We will likely be back for more pieces, once we know what we need!
Real People. Real Furniture. Real Service.
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