Was greeted by people who clearly know their stock and know their furniture. Was not pushed or pressured into anything. Felt comfortable and relaxed and as a result was able to make several visits before happily deciding on our homes next upgrade. Thank you team for giving us breathing space where other stores have been suffocating
I recently purchased my new sofa from McCleary’s and the process could not have gone better! Cam is very knowledgeable and assisted me from start to finish, ensuring I got what I was looking for and providing a smooth experience. Excellent and timely communications. Very professional and friendly local business, highly recommend!
Awesome family run company ! Best service and prices !
Wow just wow! I could not be more thrilled with the genuine customer service and caring shown toward me at McLeary’s. I custom ordered two sofas and sales representative Cam Blake was patient with all of my questions and responded to emails quickly. My sofas arrived in the initial time line given, which during Covid is exceptional. They are perfect – exact to requested measurements and beautifully constructed. Start to finish I received exemplary service!
Good service & quality, you get what you paid for.
After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!
Our furniture from here is so beautiful, and the customer service is really awesome. My husband and I purchased a coffee table and bedroom set. On furniture, you get what you pay for (stop buying cheap and fast furniture!). The furniture here is real solid wood, and made locally. I know it will last. And it’s made with near perfection IMO. We also had some moving timelines that we were trying to sync up with the furniture delivery and they accommodated that! It was so helpful because our moving and house timelines were already stressful. We are looking forward to buying more furniture for our home in the future!
Glen was the most fantastic sales guy out there. Got a restonic health rest mattress from these here and my experience was exellent. Great furniture, exellent product knowledge and overall a brilliant atmosphere at Mclearys! I would recommend this place to anyone who is serious about great quality and exceptional service!
We have been customers of McLearys for many many years and the quality of their furniture can attest as to the reason why. This year was a new king size bed, headboard and footboard. I have never been a back sleeper but after recent hip replacement surgery I was forced to sleep that way. Our new bed was amazing. So amazing that when our friends were looking for a new bed we sent them to McLearys for the same bed. (It’s the Marshall curated Hudson set) they also love it.
Please if you want some very quality furniture that will last a lifetime go and see them. Make sure you ask for Russ. He is amazing.
Debi
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