“The Mcleary’s Experience”

We recently purchased an Entertainment Cabinet from Mcleary’s.
The quality and colour were exactly what we wanted. Glenn the Sales Representative was very helpful and very accommodating.

The cabinet was delivered on time and as promised but we realized a few hours later the colour was darker than what we ordered. Glenn was contacted and agreed and said ”this isn’t what you ordered and we will replace it”. There was zero hesitation and zero “push back”…it wasn’t what we ordered so it was replaced.

Pete the Delivery Co-ordinator was also extremely accommodating to our schedule.

In summary, we highly recommend Mcleary’s as an ethical, honest company that exemplifies what
the concept of “customer service” really is all about!

We can’t give them a 5 out of 5 for quality and service but instead they earned a 6 out of 5!

We highly recommend visiting their store to check out their great inventory of quality furniture and you will also experience their wonderful Staff.
Thanks!

Bruce and Anne McDonald
Surrey BC

Service is how service should be. Relaxed, knowledgeable, friendly and not pushy. Will be back soon. We liked it so much we did in fact go back. And yes we purchased a sectional. And wow oh wow. We love it.

Great quality furniture with fantastic customer service. What more can you ask for!

This is my second experience with McLearys and I’m just as happy this time. They make excellent, solid wood furniture that lasts a lifetime, and they deliver on schedule. I wouldn’t hesitate to shop here again.

Was so impressed with McLeary’s from presales to delivery. Every single staff member I spoke with provided customer service above and beyond what I was hoping for. Lisa sent me pictures of some options prior to driving out the location, the design consultant was really helpful and the delivery coordinator was extremely helpful when we had to change our delivery schedules. Really lovely family atmosphere and fantastic customer service (and we are thrilled with our purchase so far too!).

I bought a sofabed here last fall and when it arrived I realized it was wrong for me and not what I had been expecting. McLeary’s sent out someone to look at the sofa and offer some options to make it more what I wanted, but I was still worried even with the changes that I wouldn’t like it. So they offered to swap it for another sofa of my choice. I picked out a new sofa, new fabric, and McLeary’s ordered it, delivered it, and took away the previous sofa (and ottoman) at no charge to me. This is pretty incredible service. I doubt I would have received such assistance from any other furniture store. I love my new couch and ottoman, and it was a relief that they made everything exactly what I wanted given that this was a big purchase. Thanks to Cam and the team at McCleary’s who were so awesome!

We are very pleased with our sofa and chair that we purchased. The sales team was very helpful, especially Emilyn who was great at helping with fabric selection. We purchased items made by VanGogh which is a local company. We have owned VanGogh furniture in the past and have been very pleased with their quality.
We happened to receive our items fairly quickly. The delivery team was very friendly and attentive to details too. We’ve been happy to support a wonderful local business.

Great selection of quality Canadian made furniture. Dealing with Heather and Cam was a pleasure. We would come here first anytime we need a furniture update!

I cannot speak more highly about the outstanding customer service I received from Cam and the staff at McLeary’s. I recently moved to Langley and was looking forward to purchasing some key pieces for my new home. After so much looking around at all the different furniture stores I ended up purchasing almost all of my furniture from McLeary’s. Their outstanding selection, ability to create custom pieces, and professionalism exceeded all my expectations. Their interior designer MaryAnn is truly the most wonderful person and I still can’t believe that I was able to work with such a talented professional at no extra cost. They clearly go above and beyond to ensure their customers are happy and when it came time to move the furniture into my home the movers were also very careful to make sure everything was placed in exactly the place I wanted it. I also have the peace of mind of knowing that Cam and his staff are there for me if there are any issues in the future and I love the fact that I supported a local family business and that all my furniture is built and manufactured in Canada. Given the unbeatable quality I also found their prices to be very reasonable. I know my furniture will last and I smile every time I walk into each room in my house because I am so happy with the purchases I made. I have never had a more satisfying and positive customer service experience than with McLeary’s and I would highly recommend them to anyone. Thank you Cam and MaryAnn for your advice, your patience, your suggestions and recommendations and for the follow-up as well to make sure I was happy with my furniture. You guys are the best!

I was perusing McLeary’s website and fell in love with The Cuddle Chair. I stopped by the store just browsing and saw the Cuddle Chair and spoke with Tanya. There were so many fabric swatch booms to look through. Tanya helped to narrow down fabric choices to go with my new reno and blue kitchen cabinets. I can’t wait for my Cuddle Chair to curl up in and read a book and relax! I might have to buy another Cuddle Chair, everyone wants to use mine! Thank you McLeary’s for the excellent customer service. I would love to furnish my whole house with all the gorgeous furniture!