I cannot speak more highly about the outstanding customer service I received from Cam and the staff at McLeary’s. I recently moved to Langley and was looking forward to purchasing some key pieces for my new home. After so much looking around at all the different furniture stores I ended up purchasing almost all of my furniture from McLeary’s. Their outstanding selection, ability to create custom pieces, and professionalism exceeded all my expectations. Their interior designer MaryAnn is truly the most wonderful person and I still can’t believe that I was able to work with such a talented professional at no extra cost. They clearly go above and beyond to ensure their customers are happy and when it came time to move the furniture into my home the movers were also very careful to make sure everything was placed in exactly the place I wanted it. I also have the peace of mind of knowing that Cam and his staff are there for me if there are any issues in the future and I love the fact that I supported a local family business and that all my furniture is built and manufactured in Canada. Given the unbeatable quality I also found their prices to be very reasonable. I know my furniture will last and I smile every time I walk into each room in my house because I am so happy with the purchases I made. I have never had a more satisfying and positive customer service experience than with McLeary’s and I would highly recommend them to anyone. Thank you Cam and MaryAnn for your advice, your patience, your suggestions and recommendations and for the follow-up as well to make sure I was happy with my furniture. You guys are the best!

We are building a house and looking for a bunch of new furniture. McLeary’s was recommended by a friend and does not disappoint! We were assisted by Russ who is friendly, knowledgeable and easy to talk to. He helped without ‘selling’ which of course sold us, not only on the furniture, but the experience at the store. We will likely be back for more pieces, once we know what we need!

The best service to get high-quality Canadian-made real wood furniture that will become heirlooms. Kim was great in helping choose our furniture set and new mattress and the whole process down to delivery was top-notch. Locally made fine furniture makes a difference. This is the best place to go for furniture and mattresses. Sam in surrey

We had a fantastic experience, very helpful and knowledgeable staff, quality-made furniture, and superb movers. Every step of the way Mcleary’s was a pleasure to deal with. It’s really nice going with a company that takes pride and care into what they offer. And McLeary’s far exceeds those expectations. They were able to help point us in the right direction without any kind of pressure, and helping get us what we desired. There were many customization options to choose from, and you truly get more than what you pay for. Even though what we ordered had a wait time of 7 weeks (which is average for custom made furniture here in Canada), they were able to keep their promise on delivery date. The movers we had were spectacular. Communicated the whole way, making sure nothing got damaged, and friendly at the same time and very professional. Really makes a difference! Thanks Glen for putting it all together for us, and wish you the best.

For any more future furniture purchases, we will most likely come again. Thank you for all the time and effort you put into this industry, it really shows.

Simply the best. They have changed the customer experience from one draped with anxiety to one which is truly enjoyable. When picking out my living/dining room I went to a few different stores but none offered the high quality Canadian selection or the customer service that McLeary’s did. The furniture makers that they carry are all top quality and the couches/rug/tables I ended up choosing have made my condo really pop. I’ve had them for over a month now and I get more and more excited every time I come home. I can’t wait until I have a bigger living space so I can go back and outfit an entire house. I dealt with Glen and Cam on two separate occasions and both of them listened to what I needed and helped me choose my dream living space. Quality through and through.

We have made two purchases from McLeary’s over the past few years, the most recent being a cabinet for our dining room, The piece that we receive was a really solid, well-crafted piece of furniture. However the handles were not aligned with each other, and the hardware that we selected didn’t appeal to us after having the unit in our place. We asked McLeary’s if there was anything they could be done about our issues, and they have taken the piece back to fix the misaligned handle, and to our great pleasure, are replacing the hardware , as well as fixing a superficial scratch on the top of the unit.

The really went above an beyond what we expected to keep us happy with our purchase, which is definitely what you want when making an investment in a great piece of furniture.

This is my second experience with McLearys and I’m just as happy this time. They make excellent, solid wood furniture that lasts a lifetime, and they deliver on schedule. I wouldn’t hesitate to shop here again.

Wow just wow! I could not be more thrilled with the genuine customer service and caring shown toward me at McLeary’s. I custom ordered two sofas and sales representative Cam Blake was patient with all of my questions and responded to emails quickly. My sofas arrived in the initial time line given, which during Covid is exceptional. They are perfect – exact to requested measurements and beautifully constructed. Start to finish I received exemplary service!

We have ordered a number of furniture pieces from McLeary’s over the past year and have been very impressed with the service and quality. The staff know their products, no high pressure sales tactics and we appreciate their commitment to support BC and Canadian manufacturers exclusively. We live a day’s drive from the lower mainland and McLeary’s contract delivery services were professional and on time. Whether dealing in person, by phone or by email McLeary’s staff were courteous and kept us updated from order through to delivery. Would not hesitate to recommend or purchase from them in the future.

“The Mcleary’s Experience”

We recently purchased an Entertainment Cabinet from Mcleary’s.
The quality and colour were exactly what we wanted. Glenn the Sales Representative was very helpful and very accommodating.

The cabinet was delivered on time and as promised but we realized a few hours later the colour was darker than what we ordered. Glenn was contacted and agreed and said ”this isn’t what you ordered and we will replace it”. There was zero hesitation and zero “push back”…it wasn’t what we ordered so it was replaced.

Pete the Delivery Co-ordinator was also extremely accommodating to our schedule.

In summary, we highly recommend Mcleary’s as an ethical, honest company that exemplifies what
the concept of “customer service” really is all about!

We can’t give them a 5 out of 5 for quality and service but instead they earned a 6 out of 5!

We highly recommend visiting their store to check out their great inventory of quality furniture and you will also experience their wonderful Staff.
Thanks!

Bruce and Anne McDonald
Surrey BC