Great customer service, the kind one can reasonably expect, but which is all too frequently not found these days. Lisa and Pete were professional and attentive sorting out an issue with my delivery and product selection. Great service! Thanks to the team at McLeary’s.
I’m happy! Just received my new dining room set and it is gorgeous. Cam was really, really helpful in every way while I hemmed and hawed, changed my mind, changed it again, tried this combination, then that one. Professional throughout the entire indecision on my part, Cam patiently answered all my questions and gave very good suggestions of things that maybe I should be thinking about. Not even a hint of anything like hard sell. Cam’s style was very relaxed with an honest ‘no hurry’ attitude. Not only Cam, but all staff members I had interaction with, whether in person or on the phone, were very respectful and personable. And also furniture is Canadian, much of it made locally in BC! You can’t beat that!
Can’t speak highly enough about the fantastic service that the staff gave me, the ease of picking the furniture that fit my home best and the flexibility in delivery dates. They are truly a friends and family run business who I would recommend to anyone. The truly amazing Canadian made quality is just the icing on the cake.
I recently ordered a bed and it is wonderful. The delivery was prompt and the delivery guys were awesome. I would highly recommend this store!!
Great company! We just retired and moved here from Ontario. We researched furniture stores before we came here and wanted a store that catered to Canadian and as much local products as possible. We were not disappointed. On our visit last summer we stopped in the store to check items we were interested in. Our sales person Lisa was fantastic and so accommodating! Before we moved here we kept in touch with Lisa who helped us with all our questions and order. After many months of waiting for our new home to be completed we are excited to have our new home & furniture next week! A huge thank you to Lisa and all who accommodated all our needs!
We have had custom-made wooden furniture from McLeary’s for many years. They are solid wood, beautifully made and they look as good and function as well now, as when they were first built. So when we wanted some new pieces for our office and dining area McLeary’s were the first – and only – place we looked. We are very happy with our new furniture and know that it will outlast us!
I have purchased custom made furniture and recommend the quality and staff and highly. Outstanding customer service.
McLeary’s furniture was a fortuitous discovery for us. We had never heard of this company and are delighted that we became aware of them before purchasing furniture. The selection was varied providing options that suited our preferences. One thing that was clear in all of the furniture options was outstanding quality. The pricing was competitive with large discount stores but the main differentiating factors are the quality and the ability to customize. We were able to modify sizes and provide stain samples to match cabinetry at our home and the end result is amazing furniture in our house giving it the look of a show home. On the process side of their operation, Cam was very helpful clarifying the steps required and timeline and arranged delivery with Pete. The furniture arrived as promised and was set up nicely in our home. Every contact we had with McLeary was a positive and reflective of an outstanding organization that is deserving of your consideration.
We had a fantastic experience, very helpful and knowledgeable staff, quality-made furniture, and superb movers. Every step of the way Mcleary’s was a pleasure to deal with. It’s really nice going with a company that takes pride and care into what they offer. And McLeary’s far exceeds those expectations. They were able to help point us in the right direction without any kind of pressure, and helping get us what we desired. There were many customization options to choose from, and you truly get more than what you pay for. Even though what we ordered had a wait time of 7 weeks (which is average for custom made furniture here in Canada), they were able to keep their promise on delivery date. The movers we had were spectacular. Communicated the whole way, making sure nothing got damaged, and friendly at the same time and very professional. Really makes a difference! Thanks Glen for putting it all together for us, and wish you the best.
For any more future furniture purchases, we will most likely come again. Thank you for all the time and effort you put into this industry, it really shows.
We are building a house and looking for a bunch of new furniture. McLeary’s was recommended by a friend and does not disappoint! We were assisted by Russ who is friendly, knowledgeable and easy to talk to. He helped without ‘selling’ which of course sold us, not only on the furniture, but the experience at the store. We will likely be back for more pieces, once we know what we need!
Real People. Real Furniture. Real Service.
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