“The Mcleary’s Experience”

We recently purchased an Entertainment Cabinet from Mcleary’s.
The quality and colour were exactly what we wanted. Glenn the Sales Representative was very helpful and very accommodating.

The cabinet was delivered on time and as promised but we realized a few hours later the colour was darker than what we ordered. Glenn was contacted and agreed and said ”this isn’t what you ordered and we will replace it”. There was zero hesitation and zero “push back”…it wasn’t what we ordered so it was replaced.

Pete the Delivery Co-ordinator was also extremely accommodating to our schedule.

In summary, we highly recommend Mcleary’s as an ethical, honest company that exemplifies what
the concept of “customer service” really is all about!

We can’t give them a 5 out of 5 for quality and service but instead they earned a 6 out of 5!

We highly recommend visiting their store to check out their great inventory of quality furniture and you will also experience their wonderful Staff.
Thanks!

Bruce and Anne McDonald
Surrey BC

A friend recently told me of their incredible experience at McLeary’s so when the time came for me to start shopping for a new mattress it was the first place I went.

The level of service I received was above and beyond my expectations. The friendliness and knowledge of the staff is what you expect from a high end store such as McLeary’s and they do not disappoint.

All my questions, and there were plenty, were answered and at no point was I made to feel rushed or obligated to purchase anything.

I love that this is a family owned Canadian business. They’re caring and attentive to their customers needs, which is why I will definitely be back.

I would like to thank Russ Davis in particular for his endless patience with my questions and concerns. He made my buying experience unforgettable and is the main reason I will continue to bring my business to McLeary’s.

This is my second experience with McLearys and I’m just as happy this time. They make excellent, solid wood furniture that lasts a lifetime, and they deliver on schedule. I wouldn’t hesitate to shop here again.

I had been shopping for a Hide-a-bed. My search began at the major department stores. However, we did not find anything that suited our needs. In the subsequent search, I discovered Mcleary’s Furniture. Glenn at Mcleary’s, was great to work with, he is extremely knowledgeable and helpful. He worked with my requests and was never in a rush to make a sale. He and I went over all the relevant details of a floor model hide-a-bed. I quickly found a suitable hide-a-bed. It was great that we could actually choose from dozens of different styles of fabrics and colours! After a couple of follow up visits, we purchased a high quality “custom made” hide-a-bed for less money than any other store. It was well worth the wait for the piece of furniture to be constructed. Mcleary’s definitely carries well constructed furniture at reasonable prices. Glenn and the delivery staff at Mcleary’s did a great job. Thanks to Mcleary’s for their outstanding; staff, service and furniture!! I am a very pleased customer!!!! Ken Fox

McLeary’s Furniture has well-made modern furniture. Everything is built to last and looks good. The staff is friendly and helps finds what you need at a reasonable price without being pushy. Highly recommend coming here!

Can’t speak highly enough about the fantastic service that the staff gave me, the ease of picking the furniture that fit my home best and the flexibility in delivery dates. They are truly a friends and family run business who I would recommend to anyone. The truly amazing Canadian made quality is just the icing on the cake.

Lisa Cenaiko her customer service was extremely helpful I will be purchasing my next piece of furniture with Mccleary’s. Thank you Lisa

This place is really good the quality of furniture is phenomenal and the prices are reasonable

Amazing customer service, well built products, great prices. Cam our sales person was extremely knowledgeable about all the furniture. He took the time to explain everything to us, including fabric choices, wood types and was upfront with cost, and wait time for custom furniture. I will be going back for any future furniture needs. Great service, great products, amazing customer service and Canadian made, what more could you want?

After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!