We began dealing with McLeary’s last fall and have been very, very happy with our purchases. Everything from headboards, frames for the beds, a dining table, side table that we specifically wanted in two tones to a special requested designed curio cabinet. The staff (Cam) was absolutely wonderful to work with. Including their delivery staff. Even when we had a little hiccup on the table Pete made sure it was immediately corrected until we were completely satisfied. The quality is first class and we will be back again I am sure. Still waiting on our 2 seat stool….to arrive in the near future. Thank you McLeary’s!
We love McLeary’s quality furniture. Glenn has been so helpful with many purchases over the years. Great products, great service and great value.
This review is long overdue but it needs to be said that three years ago we had the absolute best experience in purchasing our bedroom suite. We shopped around for months but nothing met our expectations until McCleary’s. Aside from the the fact that our suite is a beautiful handmade-in-BC unit, it arrived on December 24th and was delivered by our salesman because one of the delivery men was unavailable last minute. When we purchased our affordable suite we were assured we would have it by Christmas and they certainly kept their word. We can’t say enough about our great experience. We extend our thanks to the staff for going beyond expectations and wish this family business continued success! Buy local!
Hands down the most personal shopping experience I’ve had at a furniture store. The staff were extremely welcoming and knowledgeable, taking all my requirements into consideration and delivering on one of the nicest beds/frames I’ve ever slept on. Product is sturdy, reliable, aesthetically pleasing and locally crafted which adds a nice touch to the family business being run at Mcleary’s.
Recently purchased box beds, sofa bed and ottoman. Got great price and service both from Rick and Cam. Will be back again for future needs.
Beautiful furniture. This store keeps up with the times and trends and timeless pieces. EXCELLENT customer service. Nice to find a business with true integrity.
We have had custom-made wooden furniture from McLeary’s for many years. They are solid wood, beautifully made and they look as good and function as well now, as when they were first built. So when we wanted some new pieces for our office and dining area McLeary’s were the first – and only – place we looked. We are very happy with our new furniture and know that it will outlast us!
The salesperson at McLeary’s was very good, very personable, friendly. They knew what they were talking about and made some recommendations and we went with those and we were quite happy.
I recently purchased a cabinet bed, and I felt compelled to share what an outstanding experience I had from start to finish.
The customer service was exceptional throughout the entire process. Lisa, the sales representative, was knowledgeable, patient, and genuinely helpful. Owner Rick was equally professional and made sure everything was taken care of.
What truly set this company apart, however, were the delivery team Brandon and Daniel. In all my years of buying furniture and dealing with delivery companies, I have never experienced such dedication, professionalism, and respect for a customer’s home.
They treated my property with great care, were polite and well-spoken, and made sure everything went as smoothly as possible. Unfortunately, one large piece would not fit up the stairs because of a tight turn with very little room to maneuver. Rather than giving up or asking me to figure it out, they tried every possible solution before calling the store. After discussing the situation, they decided the safest approach was to return with additional help. Before leaving, they assured me not to worry and promised they would get it upstairs. True to their word, they returned a couple of days later with two more team members, including Darren. They carefully covered the stairs and surrounding areas with moving blankets to protect my home, and with great teamwork and care, they successfully moved the cabinet upstairs without any damage. Once everything was in place, they assembled the cabinet bed and took the time to show me exactly how to open and close it, making sure I was completely comfortable using it before they left.
I worked in the furniture industry for 15 years, so I know what good customer service looks like. What I experienced from this team went far beyond good service—it was truly exceptional. It’s rare to find a company where everyone, from sales to ownership to delivery, takes such pride in their work and genuinely cares about the customer.
Thank you, Lisa, Rick, Brandon, Daniel, and Darren, for making this one of the best customer service experiences I have ever had. I would highly recommend this company to anyone looking for quality products backed by outstanding people.
Forget overpriced sofas that are made overseas. I’ve never thought quality Canadian made sofas would be reasonable till I talked to Cam. He was an absolute champ walking me through the design and ordering process. All done and delivered in a month. Glad I stopped by.
Real People. Real Furniture. Real Service.
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Better Business Bureau A+ Rating
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