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We had a fantastic experience, very helpful and knowledgeable staff, quality-made furniture, and superb movers. Every step of the way Mcleary’s was a pleasure to deal with. It’s really nice going with a company that takes pride and care into what they offer. And McLeary’s far exceeds those expectations. They were able to help point us in the right direction without any kind of pressure, and helping get us what we desired. There were many customization options to choose from, and you truly get more than what you pay for. Even though what we ordered had a wait time of 7 weeks (which is average for custom made furniture here in Canada), they were able to keep their promise on delivery date. The movers we had were spectacular. Communicated the whole way, making sure nothing got damaged, and friendly at the same time and very professional. Really makes a difference! Thanks Glen for putting it all together for us, and wish you the best.

For any more future furniture purchases, we will most likely come again. Thank you for all the time and effort you put into this industry, it really shows.

I bought a sofabed here last fall and when it arrived I realized it was wrong for me and not what I had been expecting. McLeary’s sent out someone to look at the sofa and offer some options to make it more what I wanted, but I was still worried even with the changes that I wouldn’t like it. So they offered to swap it for another sofa of my choice. I picked out a new sofa, new fabric, and McLeary’s ordered it, delivered it, and took away the previous sofa (and ottoman) at no charge to me. This is pretty incredible service. I doubt I would have received such assistance from any other furniture store. I love my new couch and ottoman, and it was a relief that they made everything exactly what I wanted given that this was a big purchase. Thanks to Cam and the team at McCleary’s who were so awesome!

Great service, delivery guys were polite and helpful, love the love seat. Best service ever, thank you so much.

We bought a bedroom furniture at McLeary’s a while ago and now – sofa and chairs. They are the best furniture store in Lower Mainland, we tried others before. Yes, their furniture is not cheap (not the most expensive either!) but the quality is absolutely outstanding and it’s made locally, means quality materials, quality work, quality service. And the money go to our communities. Another good thing about Cam and his team is great customer service. This year wait times are rather long, but Cam updated us regularly and the team did their best to make the delivery to happen as soon as possible. Will be buying from McLeary’s again.

We were in the area looking for mattresses so decided to stop in because of the good reviews I had read online. I’m so glad we did because it turned out to be the best experience I’ve had shopping for furniture. You can tell as soon as you walk in that the furniture and mattresses are all very high quality, and the sales person who helped us (Cam) was extremely professional and personable. He wasn’t at all pushy like all of the other sales reps I have dealt with at big box furniture stores and seemed to genuinely care about helping us find the right mattress for our needs. We were so impressed by the customer service and quality workmanship that we also ended up buying a sectional and bar stools along with our mattress. The furniture is gorgeous.The prices that we settled on were very reasonable too for the quality (and it’s all locally made!). I would highly recommend McLeary’s based on my experience. Well worth the trip out from New West.

We recently purchased a quality custom sectional from McLeary’s. We had a great experience from the moment we walked in. Great staff and thankfully there was no presssure. We were given lots of information and were happy to learn that the product was locally made! Unfortunately the fabric we chose took longer than expected to come in, but we were kept up-to-date with the progress. We can’t say enough about the customer service from both Russ and Tanya! The bonus was we dealt with a family run local business and the quality manufacturer was also local. This was our first experience with McLeary’s and will continue to deal with them in the future! Way to go!

McLeary’s is a great company to work with. Lovely people who truly care about the quality of their products and their customers. Highly recommend!

After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!

We have made two purchases from McLeary’s over the past few years, the most recent being a cabinet for our dining room, The piece that we receive was a really solid, well-crafted piece of furniture. However the handles were not aligned with each other, and the hardware that we selected didn’t appeal to us after having the unit in our place. We asked McLeary’s if there was anything they could be done about our issues, and they have taken the piece back to fix the misaligned handle, and to our great pleasure, are replacing the hardware , as well as fixing a superficial scratch on the top of the unit.

The really went above an beyond what we expected to keep us happy with our purchase, which is definitely what you want when making an investment in a great piece of furniture.

I have purchased custom made furniture and recommend the quality and staff and highly. Outstanding customer service.