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I recently purchased a cabinet bed, and I felt compelled to share what an outstanding experience I had from start to finish.
The customer service was exceptional throughout the entire process. Lisa, the sales representative, was knowledgeable, patient, and genuinely helpful. Owner Rick was equally professional and made sure everything was taken care of.
What truly set this company apart, however, were the delivery team Brandon and Daniel. In all my years of buying furniture and dealing with delivery companies, I have never experienced such dedication, professionalism, and respect for a customer’s home.
They treated my property with great care, were polite and well-spoken, and made sure everything went as smoothly as possible. Unfortunately, one large piece would not fit up the stairs because of a tight turn with very little room to maneuver. Rather than giving up or asking me to figure it out, they tried every possible solution before calling the store. After discussing the situation, they decided the safest approach was to return with additional help. Before leaving, they assured me not to worry and promised they would get it upstairs. True to their word, they returned a couple of days later with two more team members, including Darren. They carefully covered the stairs and surrounding areas with moving blankets to protect my home, and with great teamwork and care, they successfully moved the cabinet upstairs without any damage. Once everything was in place, they assembled the cabinet bed and took the time to show me exactly how to open and close it, making sure I was completely comfortable using it before they left.
I worked in the furniture industry for 15 years, so I know what good customer service looks like. What I experienced from this team went far beyond good service—it was truly exceptional. It’s rare to find a company where everyone, from sales to ownership to delivery, takes such pride in their work and genuinely cares about the customer.
Thank you, Lisa, Rick, Brandon, Daniel, and Darren, for making this one of the best customer service experiences I have ever had. I would highly recommend this company to anyone looking for quality products backed by outstanding people.

We purchased a cabinet bed from McLeary’s some time ago and we love it. Recently the latch needed repair. When we called them they were truly helpful. The man they sent, Dave, was absolutely wonderful, going above and beyond duty to come and repair it before going on his scheduled vacation so that we wouldn’t have to wait. First class customer service all around! We couldn’t be happier with McLeary’s and we heartily recommend them to all.

We had a fantastic experience, very helpful and knowledgeable staff, quality-made furniture, and superb movers. Every step of the way Mcleary’s was a pleasure to deal with. It’s really nice going with a company that takes pride and care into what they offer. And McLeary’s far exceeds those expectations. They were able to help point us in the right direction without any kind of pressure, and helping get us what we desired. There were many customization options to choose from, and you truly get more than what you pay for. Even though what we ordered had a wait time of 7 weeks (which is average for custom made furniture here in Canada), they were able to keep their promise on delivery date. The movers we had were spectacular. Communicated the whole way, making sure nothing got damaged, and friendly at the same time and very professional. Really makes a difference! Thanks Glen for putting it all together for us, and wish you the best.

For any more future furniture purchases, we will most likely come again. Thank you for all the time and effort you put into this industry, it really shows.

My wife and I bought a bedroom set named 5th Avenue and dinning chairs from Cam at McCleary’s last year, because it looked great and was locally made using Canadian maple. When the product was delivered, we noticed a few issues. Cam came over right away to survey the issue personally and took care of us patiently until our products were completely satisfactory. Throughout the process, Cam took complete responsibility for his product and followed thru tirelessly. Cam’s commitment, not only made us happy customers, but also earned our recommendation to all our friends in the future…

Thank you.

Richard and Nina, Coquitlam BC

Was so impressed with McLeary’s from presales to delivery. Every single staff member I spoke with provided customer service above and beyond what I was hoping for. Lisa sent me pictures of some options prior to driving out the location, the design consultant was really helpful and the delivery coordinator was extremely helpful when we had to change our delivery schedules. Really lovely family atmosphere and fantastic customer service (and we are thrilled with our purchase so far too!).

Recently purchased living room, dining room & fireplace from McLeary’s for my new place. Very good service. Love everything I purchased. Excellent service from Cam & Russ. I would highly recommend McLeary’s.

Great place for amazing furniture and decor

The salesperson at McLeary’s was very good, very personable, friendly. They knew what they were talking about and made some recommendations and we went with those and we were quite happy.

The quality of our new couch is fantastic and we couldn’t be happier! Thank-you Glen

We ordered a number of pieces from McLeary’s and after a few months of anticipation, our pieces finally arrived! Both the quality and the look of these furniture far exceeded our expectations. Every piece is made with high quality real maple wood and are even more gorgeous than we had imagined.We are also sincerely grateful for the exceptional customer service that Cam had provided us. Because of our inaccurate measurement the bed frames we had initially ordered did not fit into our bed rooms. Cam was very resourceful and patient in helping us find an alternative that could meet our needs and made financial sense.Both my wife and I are sincerely touched by the McLeary’s team and Cam’s attitude in putting customers first. We really had a great experience shopping at McLeary’s!