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Good service & quality, you get what you paid for.
I had to replace my water bed mattress & get some accessories by phone because I live in Sooke. Every one of the staff sales associates from the start to finish were knowledgeable & friendly & efficient. Of course now it has to arrive by shipment, but the store ordering, follow up & preparation for my order to be shipped were just grand. Thanks Russ & Cam.
After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!
Very good quality table and delivery team
Cam was always very responsive and friendly, excellent company
We have purchased multiple pieces of furniture from Mcleary’s and have always been more than happy with the product and service. We especially appreciate that the items are made in Canada out of solid wood and are of a high quality. The team at Mcleary’s worked to help us find the right pieces for our needs, and in some situations have custom made pieces to our specifications. We have dealt with Cam a number of times, both when he oversaw the delivery of our furniture and then when he was working in the showroom. He has always provided excellent service. We would highly recommend Mcleary’s.
Kam is the sales person to talk to
McCleary’s genuinely cares about their customers and the service they deliver. We have purchased a lot of furniture over the years, specifically our sectional sofa. The process to pick out the sizing + fabric was super easy. All furnishings were built to last and we highly recommend McCleary’s! Great team of people, especially Cam & Tracy.
The staff at the store are extremely knowledgeable and the customer service the store gives to its customers is impeccable. I would recommend this store for anyone looking to buy new furniture!
I would highly recommend this store to anyone I know who ask where to buy quality wood furniture.. mattresses or household pieces in general.
The store manager was wonderfully helpful and patient with all my questions, was very informative of all my options.
I love that I was able to choose the style, color and customize the sizes of every thing I wanted. The prices are very fair for the amazing quality.
I had a fantastic experience working with Kim! My husband and I came in looking for a dining table and chairs, and Kim was our sales lady.
I have difficulty pairing what I think looks good together, but Kim looked at it and very quickly paired things together for us that matched so well! (Based on the colors we liked.)
The quality of the furniture can not be beat; It’s solid wood.
We are now patiently waiting for our table and chairs.
Real People. Real Furniture. Real Service.
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