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After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!
Best furniture store in lower mainland. Furniture is a little bit more money but DEFINITELY WORTH IT. They have awesome quality furniture. Looooooooooooove my couch. Totally recommend them!!!!!!
We have made two purchases from McLeary’s over the past few years, the most recent being a cabinet for our dining room, The piece that we receive was a really solid, well-crafted piece of furniture. However the handles were not aligned with each other, and the hardware that we selected didn’t appeal to us after having the unit in our place. We asked McLeary’s if there was anything they could be done about our issues, and they have taken the piece back to fix the misaligned handle, and to our great pleasure, are replacing the hardware , as well as fixing a superficial scratch on the top of the unit.
The really went above an beyond what we expected to keep us happy with our purchase, which is definitely what you want when making an investment in a great piece of furniture.
McLeary’s furniture was a fortuitous discovery for us. We had never heard of this company and are delighted that we became aware of them before purchasing furniture. The selection was varied providing options that suited our preferences. One thing that was clear in all of the furniture options was outstanding quality. The pricing was competitive with large discount stores but the main differentiating factors are the quality and the ability to customize. We were able to modify sizes and provide stain samples to match cabinetry at our home and the end result is amazing furniture in our house giving it the look of a show home. On the process side of their operation, Cam was very helpful clarifying the steps required and timeline and arranged delivery with Pete. The furniture arrived as promised and was set up nicely in our home. Every contact we had with McLeary was a positive and reflective of an outstanding organization that is deserving of your consideration.
We furnished a number of rooms in our house from their store and it was like night and day compared to others stores we had gone to. After dealing with salespeople who keep offering the moon then having to finalize with someone who had “forgotten” or changed the original terms, McLeary’s was fantastic. We went in a number of times to decide styles, colours, etc., and always had helpful, informative salespeople. Finalizing our purchases was exactly as it should be and delivery was on time. We even had an issue a year later with our dining room table and they came and picked it up, fixed it and returned it within a week. They stand behind their products and we would definitely shop there again.
My wife and I had a fantastic experience picking out and customizing our new couch. Cam was very helpful, friendly, and knowledgeable. It was evident that the furniture is high quality and will last a long time. This was our first purchase here, but it will not be the last.
quality furniture parking in back of store
Absolutely TOP NOTCH Customer Service!! Courteous, and super professional group of people!
My husband and I tried to find the most comfortable mattress brand for us, my friend recommended a Tempur-pedic mattress and compared it around several retail shops.
We bought a mattress here because the offer price was the best.
After three months of living as a new mattress in a new house, we realized that the mattress was not suitable for us.
when I contacted the store again because the mattress was uncomfortable, Cam was very helpful with comfort exchange program, and my husband and I were very delighted.
We will always support your business!
(Translated by Google) fantastic
(Original)
fantestic
Real People. Real Furniture. Real Service.
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Favourite Furniture Store