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I had to replace my water bed mattress & get some accessories by phone because I live in Sooke. Every one of the staff sales associates from the start to finish were knowledgeable & friendly & efficient. Of course now it has to arrive by shipment, but the store ordering, follow up & preparation for my order to be shipped were just grand. Thanks Russ & Cam.

I am very impressed with the service I received at McCleary’s. Glenn is professional, courteous and informative. And not the least bit pushy. I am presently sitting on my beautiful new custom couch that only took 6 weeks! The price was great too. I would not hesitate to recommend this company to my friends and family.

Cam did a great job explaining all the options on our sofa and finding what fit within our budget without any pressure. We will definitely shop here again!

If you are looking for quality, Furniture and Service above and beyond, you need to see Russ at McCleary Furniture. With a few unexpected events happening, Russ accommodated us with storage of our furniture(2years) until we were able to have it delivered. We had an oversight of having our old mattress and box spring removed, but Russ said not a problem” We will look after taking it away today.” Thank you, Russ for everything. We will certainly be back to McCleary’s for more furniture in the future!

I don’t normally write reviews, but I wanted to share what a positive experience I had picking my couch today. I came in with many ideas about what I wanted – I am going for a (beachy, light and airy vibe) and the person helping me really took the time to ensure I explored my options and chose the right fabric and model of couch that suited my style and fit with my space. I was intimidated at first by doing custom furniture, but I have never had a furniture shopping experience that was as thorough, where I felt more looked after and where I felt more confident in the end result. I am over the moon! Thank you again McLeary’s team!

Cam at Mcclearys gives platinum customer service! Very happy with the service from start to finish. I definitely recommend purchasing from this store! Thank you

McCleary’s genuinely cares about their customers and the service they deliver. We have purchased a lot of furniture over the years, specifically our sectional sofa. The process to pick out the sizing + fabric was super easy. All furnishings were built to last and we highly recommend McCleary’s! Great team of people, especially Cam & Tracy.

Was so impressed with McLeary’s from presales to delivery. Every single staff member I spoke with provided customer service above and beyond what I was hoping for. Lisa sent me pictures of some options prior to driving out the location, the design consultant was really helpful and the delivery coordinator was extremely helpful when we had to change our delivery schedules. Really lovely family atmosphere and fantastic customer service (and we are thrilled with our purchase so far too!).

I’m so happy with my couch and chair! It came way quicker than it was supposed to and the delivery made it so much easier. Cam was super helpful and knowledgeable about everything and made sure I was getting exactly what I wanted. Great service!