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We bought a good quality love seat through McLeary’s and we love it. Unfortunately there was a problem with one of the arms where there wasn’t enough padding. The company that made the love seat had Cal from Fibrenew come to assess the situation. He spent hours dismantling the love seat but unfortunately the end result was not acceptable. He sent a report to McLeary’s and we didn’t even have to call them. We got a phone call straight away from Tanya and were told that they had already ordered us a new love seat. We couldn’t believe it. We were so pleased with Lisa’s help when we were selecting the furniture and with Tanya handling the problem in such a timely professional manner. We would highly recommend McLeary’s for quality furniture and excellent service. Thanks so much!
I have been a customer here since they opened, and have purchased many great things that have lasted throughout the years. The products themselves are great and always fairly priced as well.
Thank you, Glenn, for your advice and assistance in helping us choose our sectional sofa and recliner. We found exactly what we were looking for in the show room. It was excellent to be able to select the firmness of the cushions and to choose from an array of fabrics and colours. Every piece arrived when expected, perfectly constructed and exactly as we had hoped.
We have, to date, purchased 2 latex mattresses though McLeary’s. We have had the pleasure of working with Cam for both purchases and his experience, knowledge and customer service is second to none. McLeary’s is a family run business and it feels that way! They really care! With both purchases I was advised it would take 3-4 weeks for arrival and it arrived in half that time! I highly recommend McLeary’s for their great customer service and high-quality products!
This review is long overdue but it needs to be said that three years ago we had the absolute best experience in purchasing our bedroom suite. We shopped around for months but nothing met our expectations until McCleary’s. Aside from the the fact that our suite is a beautiful handmade-in-BC unit, it arrived on December 24th and was delivered by our salesman because one of the delivery men was unavailable last minute. When we purchased our affordable suite we were assured we would have it by Christmas and they certainly kept their word. We can’t say enough about our great experience. We extend our thanks to the staff for going beyond expectations and wish this family business continued success! Buy local!
This was the 2nd time that we have dealt with McLeary’s. The first time was wonderful, which is why we returned. We were not disappointed. Again, the quality of products, the professionalism of the staff, and the general good feeling will have us returning again.
Amazing customer service, well built products, great prices. Cam our sales person was extremely knowledgeable about all the furniture. He took the time to explain everything to us, including fabric choices, wood types and was upfront with cost, and wait time for custom furniture. I will be going back for any future furniture needs. Great service, great products, amazing customer service and Canadian made, what more could you want?
After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!
I walked in needing a cabinet bed as I’m in a one bdrm basement and my child has the bedroom … I’ve been sleeping on a sofa bed. Not good for the back.
Tanya Deacon of McLeary’s spend much time with me explaining the product and helping me choose the best fit. She even put a rush on my beautiful piece to be delivered next week in order to finally get some restful pain free sleep!
My sister and others I know who have shopped McCleary’s also rave about the quality of products and warm helpful service!!!
I have found my forever furniture company!!! ♥️
The staff at the store are extremely knowledgeable and the customer service the store gives to its customers is impeccable. I would recommend this store for anyone looking to buy new furniture!
Real People. Real Furniture. Real Service.
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2026 Best Independent Furniture Store
2024 Favourite Home Furnishing Store
2024 Favourite Mattress Store
2024 Favourite Furniture Store
2023 Favourite Mattress Store
2023 Favourite Home Furnishing Store