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We ordered one king size bed frame, one queen size bed frame and one nightstand. Although we encountered a communication problem, Cam helped to solve it quickly with satisfaction. That is not easy during the covid-19 pandemic. Good service and no worries!
Our experience at mcleary’s was friendly and professional- the oak finished server is amazing- thank you and we are not finished shopping yet see you soon.
I had to replace my water bed mattress & get some accessories by phone because I live in Sooke. Every one of the staff sales associates from the start to finish were knowledgeable & friendly & efficient. Of course now it has to arrive by shipment, but the store ordering, follow up & preparation for my order to be shipped were just grand. Thanks Russ & Cam.
We love our new recliner chairs, great quality and always good service from Mcleary’s. We have purchased a lot of our furniture here and will continue to come here as they stand behind their products.
After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!
As an Interior Designer, McLeary’s is always my first stop for furniture! While I typically work with Cam, all of the staff I’ve come into contact with have been extremely helpful and kind. They make the process so easy from start to finish. Can’t recommend them enough!
I don’t normally write reviews, but I wanted to share what a positive experience I had picking my couch today. I came in with many ideas about what I wanted – I am going for a (beachy, light and airy vibe) and the person helping me really took the time to ensure I explored my options and chose the right fabric and model of couch that suited my style and fit with my space. I was intimidated at first by doing custom furniture, but I have never had a furniture shopping experience that was as thorough, where I felt more looked after and where I felt more confident in the end result. I am over the moon! Thank you again McLeary’s team!
5/5 highly recommended, Russ and Cam were very knowledgeable, great service and very friendly environment! Would highly recommend to all my friends and family!
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