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We have just got married and decided to renovate our home completely. We decided to go into Mcleary’s and take a look around. We were quite impressed with the quality of furniture and were even more impressed with it being built locally!
Our salesman (Russ), explained about the company and the furniture and allowed us to look and experience the products without interfering or pressuring us. My wife and I made a decision on what we wanted and were surprised at the pricing for the beautiful, locally made furniture. So much so that the next day we went in and bought more!
Such a positive experience backed by a great product that’s made here! I highly recommend Mcleary’s to anyone and have told many of this gem!
My wife and I bought a bedroom set named 5th Avenue and dinning chairs from Cam at McCleary’s last year, because it looked great and was locally made using Canadian maple. When the product was delivered, we noticed a few issues. Cam came over right away to survey the issue personally and took care of us patiently until our products were completely satisfactory. Throughout the process, Cam took complete responsibility for his product and followed thru tirelessly. Cam’s commitment, not only made us happy customers, but also earned our recommendation to all our friends in the future…
Thank you.
Richard and Nina, Coquitlam BC
I bought a sofabed here last fall and when it arrived I realized it was wrong for me and not what I had been expecting. McLeary’s sent out someone to look at the sofa and offer some options to make it more what I wanted, but I was still worried even with the changes that I wouldn’t like it. So they offered to swap it for another sofa of my choice. I picked out a new sofa, new fabric, and McLeary’s ordered it, delivered it, and took away the previous sofa (and ottoman) at no charge to me. This is pretty incredible service. I doubt I would have received such assistance from any other furniture store. I love my new couch and ottoman, and it was a relief that they made everything exactly what I wanted given that this was a big purchase. Thanks to Cam and the team at McCleary’s who were so awesome!
Top quality and the absolute best service. We can’t say enough about how fantastic our experience was with Cam and Rick at the Mcleary’s Furniture Store.
We are late 50’s and early 60’s and wanted to replace the kid- tattered furniture. There are so many places, products, and options it got frustrating. Our main priority was, and is, quality made Canadian wood furniture. We went to McLeary’s and found what we were looking for and more. The service was great and they were willing to work with us (style, color of stain, sizing etc) to narrow down what we needed so we received exactly what we wanted for our place. The companies that they deal with have great reputations of their own and they offer sooooo many options no matter what you are looking for. It was fun creating the look we wanted.
Thank you again for listening and working with us to find the perfect additions to our home.
Cathy and Rick
Cameron Blake was very personable and easy to deal with. This is the second time we have gone to McLeary’s and have had superb service.
Our furniture from here is so beautiful, and the customer service is really awesome. My husband and I purchased a coffee table and bedroom set. On furniture, you get what you pay for (stop buying cheap and fast furniture!). The furniture here is real solid wood, and made locally. I know it will last. And it’s made with near perfection IMO. We also had some moving timelines that we were trying to sync up with the furniture delivery and they accommodated that! It was so helpful because our moving and house timelines were already stressful. We are looking forward to buying more furniture for our home in the future!
I’ve had issues with a mattress I puchased and feel it’s possibly a manufacturing defect? McLeary’s has looked into the issue and have more than rectified the situation which I am so grateful for. Thank you Rick & Glenn for all your help to resolve this issue!
“The Mcleary’s Experience”
We recently purchased an Entertainment Cabinet from Mcleary’s.
The quality and colour were exactly what we wanted. Glenn the Sales Representative was very helpful and very accommodating.
The cabinet was delivered on time and as promised but we realized a few hours later the colour was darker than what we ordered. Glenn was contacted and agreed and said ”this isn’t what you ordered and we will replace it”. There was zero hesitation and zero “push back”…it wasn’t what we ordered so it was replaced.
Pete the Delivery Co-ordinator was also extremely accommodating to our schedule.
In summary, we highly recommend Mcleary’s as an ethical, honest company that exemplifies what
the concept of “customer service” really is all about!
We can’t give them a 5 out of 5 for quality and service but instead they earned a 6 out of 5!
We highly recommend visiting their store to check out their great inventory of quality furniture and you will also experience their wonderful Staff.
Thanks!
Bruce and Anne McDonald
Surrey BC
We began dealing with McLeary’s last fall and have been very, very happy with our purchases. Everything from headboards, frames for the beds, a dining table, side table that we specifically wanted in two tones to a special requested designed curio cabinet. The staff (Cam) was absolutely wonderful to work with. Including their delivery staff. Even when we had a little hiccup on the table Pete made sure it was immediately corrected until we were completely satisfied. The quality is first class and we will be back again I am sure. Still waiting on our 2 seat stool….to arrive in the near future. Thank you McLeary’s!
Real People. Real Furniture. Real Service.
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