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Excellent customer service, knowledgeable no pressure staff and very good value for top quality locally made furniture. Have dealt with them for years and look forward to many more years of patronage.
This review is long overdue but it needs to be said that three years ago we had the absolute best experience in purchasing our bedroom suite. We shopped around for months but nothing met our expectations until McCleary’s. Aside from the the fact that our suite is a beautiful handmade-in-BC unit, it arrived on December 24th and was delivered by our salesman because one of the delivery men was unavailable last minute. When we purchased our affordable suite we were assured we would have it by Christmas and they certainly kept their word. We can’t say enough about our great experience. We extend our thanks to the staff for going beyond expectations and wish this family business continued success! Buy local!
They stand behind their products and provide great customer service. Our company provides after purchase care for any issues and they always look after their people. They are a great choice to purchase your furniture from and I highly recommend them.
Very good quality table and delivery team
Cam was always very responsive and friendly, excellent company
A big thankyou to Russ for helping us to find exactly what we wanted! Not only did we save money, we saved time. We couldn’t be happier with the quality of our purchases and we were treated with nothing but respect and honesty. There are many places to spend your time and money and McLeary’s was the best place for us to spend ours. We are extremely happy that we are able to support Canadian made products, offered by a Canadian, family run, local business. It’s a win for all.
After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!
I bought a sofabed here last fall and when it arrived I realized it was wrong for me and not what I had been expecting. McLeary’s sent out someone to look at the sofa and offer some options to make it more what I wanted, but I was still worried even with the changes that I wouldn’t like it. So they offered to swap it for another sofa of my choice. I picked out a new sofa, new fabric, and McLeary’s ordered it, delivered it, and took away the previous sofa (and ottoman) at no charge to me. This is pretty incredible service. I doubt I would have received such assistance from any other furniture store. I love my new couch and ottoman, and it was a relief that they made everything exactly what I wanted given that this was a big purchase. Thanks to Cam and the team at McCleary’s who were so awesome!
Fantastic company! Friendly and helpful staff, and outstanding customer service. The bookshelf I purchased was of wonderful quality. The sales member was so patient with me, helping guide me through all the different stain options. He really took his time, it was clear he enjoyed his job. The bookshelf was exactly as advertised. Solid wood and of superior quality. If you are looking for excellent product, at a fair price, look no further. When we next need furniture, we will absolutely be back.
Outstanding quality & competitive pricing. Owner & Staff very supportive & sincere. Highly recommended.
Amazing all Canadian company. Custom made furniture at big box prices.
Real People. Real Furniture. Real Service.
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