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Cam helped us when we first went into the store to check things out. He was great – answered all my questions about various lines of furniture, provided suggestions, and was very patient while I made up my mind about what pieces to buy. Communication was great throughout. Our furniture has arrived now and it’s all fantastic. Have recommended Cam and McLeary’s to others and they’ve all been happy too!
“The Mcleary’s Experience”
We recently purchased an Entertainment Cabinet from Mcleary’s.
The quality and colour were exactly what we wanted. Glenn the Sales Representative was very helpful and very accommodating.
The cabinet was delivered on time and as promised but we realized a few hours later the colour was darker than what we ordered. Glenn was contacted and agreed and said ”this isn’t what you ordered and we will replace it”. There was zero hesitation and zero “push back”…it wasn’t what we ordered so it was replaced.
Pete the Delivery Co-ordinator was also extremely accommodating to our schedule.
In summary, we highly recommend Mcleary’s as an ethical, honest company that exemplifies what
the concept of “customer service” really is all about!
We can’t give them a 5 out of 5 for quality and service but instead they earned a 6 out of 5!
We highly recommend visiting their store to check out their great inventory of quality furniture and you will also experience their wonderful Staff.
Thanks!
Bruce and Anne McDonald
Surrey BC
An amazing store, so many great Canadian made and locally made furniture. So refreshing to see a store that supports local businesses as well offering great quality. Do not miss this showroom.
This store is just awesome! It’s a family run business, and you can certainly tell.
They take care of you, like you are part of the family. My wife and I, bought all new furniture from Mcleary’s.
The sales people were so polite, and knowledgeable. Our furniture it’s beautifully made, and we couldn’t be happier with our purchase. We will be recommending them to everyone.
Wow just wow! I could not be more thrilled with the genuine customer service and caring shown toward me at McLeary’s. I custom ordered two sofas and sales representative Cam Blake was patient with all of my questions and responded to emails quickly. My sofas arrived in the initial time line given, which during Covid is exceptional. They are perfect – exact to requested measurements and beautifully constructed. Start to finish I received exemplary service!
Kim was so kind, efficient and accomodating. Hands down best experience at a furniture place!
Excellent customer service, knowledgeable no pressure staff and very good value for top quality locally made furniture. Have dealt with them for years and look forward to many more years of patronage.
The staff at McCleary’s are all friendly. Our salesman Cam was professional and knowledgeable. We had an issue with the manufacturer and Tanya worked directly with them and provided great customer service to guarantee satisfaction. We appreciated that they were very patient with us and understanding about the issue and worked in our favour to resolve it. They sell Canadian made furniture and the quality is upper end for reasonable prices!
I had to replace my water bed mattress & get some accessories by phone because I live in Sooke. Every one of the staff sales associates from the start to finish were knowledgeable & friendly & efficient. Of course now it has to arrive by shipment, but the store ordering, follow up & preparation for my order to be shipped were just grand. Thanks Russ & Cam.
A friend recently told me of their incredible experience at McLeary’s so when the time came for me to start shopping for a new mattress it was the first place I went.
The level of service I received was above and beyond my expectations. The friendliness and knowledge of the staff is what you expect from a high end store such as McLeary’s and they do not disappoint.
All my questions, and there were plenty, were answered and at no point was I made to feel rushed or obligated to purchase anything.
I love that this is a family owned Canadian business. They’re caring and attentive to their customers needs, which is why I will definitely be back.
I would like to thank Russ Davis in particular for his endless patience with my questions and concerns. He made my buying experience unforgettable and is the main reason I will continue to bring my business to McLeary’s.
Real People. Real Furniture. Real Service.
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