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Sales guys were helpful and very informative buying our first mattress. Lovely family business. Very professional. Would definitely recommend. 🙂
Superb customer service. Products are of high quality. Expensive, but worth it. Still, I get to purchase furnitures within my price range. I found one right away on my first visit. I will go back again.
We bought a good quality love seat through McLeary’s and we love it. Unfortunately there was a problem with one of the arms where there wasn’t enough padding. The company that made the love seat had Cal from Fibrenew come to assess the situation. He spent hours dismantling the love seat but unfortunately the end result was not acceptable. He sent a report to McLeary’s and we didn’t even have to call them. We got a phone call straight away from Tanya and were told that they had already ordered us a new love seat. We couldn’t believe it. We were so pleased with Lisa’s help when we were selecting the furniture and with Tanya handling the problem in such a timely professional manner. We would highly recommend McLeary’s for quality furniture and excellent service. Thanks so much!
Lisa and Cam were fantastic. Very low pressure environment, but the staff were always available to help if you needed them.
Great company! We just retired and moved here from Ontario. We researched furniture stores before we came here and wanted a store that catered to Canadian and as much local products as possible. We were not disappointed. On our visit last summer we stopped in the store to check items we were interested in. Our sales person Lisa was fantastic and so accommodating! Before we moved here we kept in touch with Lisa who helped us with all our questions and order. After many months of waiting for our new home to be completed we are excited to have our new home & furniture next week! A huge thank you to Lisa and all who accommodated all our needs!
Very nice place to get furniture!
Haven’t bought anything yet but the lady was very knowledgeable and honest about the different options and time frames for furniture to be made. Wasn’t high pressure sales either, will return when we are ready to buy.
This is the second item we have purchased from McCleary’s (first was a custom hallway armoire), and both have been fantastic.
The 40” coffee table fit in our living room perfectly.
Thank you to Lisa, and everyone at McCleary’s. The custom order was place and ready for us within 4 weeks, and we love they use Canadian wood manufacturers!
We highly recommend this store for any of your home needs.
I recently purchased a cabinet bed, and I felt compelled to share what an outstanding experience I had from start to finish.
The customer service was exceptional throughout the entire process. Lisa, the sales representative, was knowledgeable, patient, and genuinely helpful. Owner Rick was equally professional and made sure everything was taken care of.
What truly set this company apart, however, were the delivery team Brandon and Daniel. In all my years of buying furniture and dealing with delivery companies, I have never experienced such dedication, professionalism, and respect for a customer’s home.
They treated my property with great care, were polite and well-spoken, and made sure everything went as smoothly as possible. Unfortunately, one large piece would not fit up the stairs because of a tight turn with very little room to maneuver. Rather than giving up or asking me to figure it out, they tried every possible solution before calling the store. After discussing the situation, they decided the safest approach was to return with additional help. Before leaving, they assured me not to worry and promised they would get it upstairs. True to their word, they returned a couple of days later with two more team members, including Darren. They carefully covered the stairs and surrounding areas with moving blankets to protect my home, and with great teamwork and care, they successfully moved the cabinet upstairs without any damage. Once everything was in place, they assembled the cabinet bed and took the time to show me exactly how to open and close it, making sure I was completely comfortable using it before they left.
I worked in the furniture industry for 15 years, so I know what good customer service looks like. What I experienced from this team went far beyond good service—it was truly exceptional. It’s rare to find a company where everyone, from sales to ownership to delivery, takes such pride in their work and genuinely cares about the customer.
Thank you, Lisa, Rick, Brandon, Daniel, and Darren, for making this one of the best customer service experiences I have ever had. I would highly recommend this company to anyone looking for quality products backed by outstanding people.
I was perusing McLeary’s website and fell in love with The Cuddle Chair. I stopped by the store just browsing and saw the Cuddle Chair and spoke with Tanya. There were so many fabric swatch booms to look through. Tanya helped to narrow down fabric choices to go with my new reno and blue kitchen cabinets. I can’t wait for my Cuddle Chair to curl up in and read a book and relax! I might have to buy another Cuddle Chair, everyone wants to use mine! Thank you McLeary’s for the excellent customer service. I would love to furnish my whole house with all the gorgeous furniture!
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