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We made the move across Country to BC. We were looking for furniture to set up our new living quarters. We bought two mattresses and two frames, and two pillows. We were looked after by Russ. He was very knowledgeable about all items in the store. Russ, and ourselves, were very excited to be buying Canadian Made furniture. We had our beds and mattresses delivered by two gentlemen. They were very caring with the delivery, set up, and clean up of everything.
My husband and I would highly recommend visiting and shopping at their furniture store. Very welcoming and a pleasure to do business with them. Thank you Russ and McCleary Furniture. I’m sure we will be back.
“The Mcleary’s Experience”
We recently purchased an Entertainment Cabinet from Mcleary’s.
The quality and colour were exactly what we wanted. Glenn the Sales Representative was very helpful and very accommodating.
The cabinet was delivered on time and as promised but we realized a few hours later the colour was darker than what we ordered. Glenn was contacted and agreed and said ”this isn’t what you ordered and we will replace it”. There was zero hesitation and zero “push back”…it wasn’t what we ordered so it was replaced.
Pete the Delivery Co-ordinator was also extremely accommodating to our schedule.
In summary, we highly recommend Mcleary’s as an ethical, honest company that exemplifies what
the concept of “customer service” really is all about!
We can’t give them a 5 out of 5 for quality and service but instead they earned a 6 out of 5!
We highly recommend visiting their store to check out their great inventory of quality furniture and you will also experience their wonderful Staff.
Thanks!
Bruce and Anne McDonald
Surrey BC
I’ve purchased multiple items from mccleary’s before and have dealt with Cam on every occasion. Very impressed by his service.
We downsized from a house and decided to purchase all new furniture for our new condo. We ended up purchasing almost everything from McLeary’s ~ dining room set, two bedroom suites, bar stools, office furniture and living room/family room. The quality is outstanding. We dealt mostly with Cam and he was super helpful and accommodating. Rick helped us choose our sectional and it fits the space perfectly. Fair prices, amazing quality and excellent customer service from sales to delivery. We would absolutely recommend McLeary’s to anyone looking for high quality furniture. Thanks for helping us make our new place a home we love!
Our experience of shopping for furniture at Mcleary’s have always been excellent. The quality is amazing and delivery and installation are very professional. Rick and his team ensure satisfaction through their great selection, experience and commitment to their clients. You will be very happy with Mcleary’s!
Have ordered a number of pieces from them. Always very happy with the service
Great experience once again. Russ was awesome and informative. I appreciate that the furniture is made in Canada. The store was clean and welcoming. Highly recommend!
Great customer service, the kind one can reasonably expect, but which is all too frequently not found these days. Lisa and Pete were professional and attentive sorting out an issue with my delivery and product selection. Great service! Thanks to the team at McLeary’s.
After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!
Recently purchased box beds, sofa bed and ottoman. Got great price and service both from Rick and Cam. Will be back again for future needs.
Real People. Real Furniture. Real Service.
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