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If you are looking for quality, Furniture and Service above and beyond, you need to see Russ at McCleary Furniture. With a few unexpected events happening, Russ accommodated us with storage of our furniture(2years) until we were able to have it delivered. We had an oversight of having our old mattress and box spring removed, but Russ said not a problem” We will look after taking it away today.” Thank you, Russ for everything. We will certainly be back to McCleary’s for more furniture in the future!
Ian Elliott
Our delivery had a few bumps. Thank you for fixing things, Cam!! You handled everything wonderfully, and I appreciate that you respected my concerns and made things right without hesitation. Glen, your customer service was great! We will most definitely be back!
Jill Solven
We have purchased many things over the years at McLeary’s and have always been satisfied with our furniture. Our bedroom suite we bought in 1993 and still looks as good as it did when we bought it.
Great quality
Made in Canada
Csilla Wilson
Amazing quality!! Knowledgeable and friendly staff! ALL CANADIAN MADE PRODUCTS!!! I love this place!!!
Amy Grenier
Lisa and Cam were fantastic. Very low pressure environment, but the staff were always available to help if you needed them.
Amelia Viger
I had a dining room suite done by this company 5 years ago and more recently a bookshelf. The quality, service and delivery were excellent. Their prices are the best in the lower mainland. Highly recommended.
Gabrielle
I have purchased custom made furniture and recommend the quality and staff and highly. Outstanding customer service.
Kathy Fisher
I recently purchased a cabinet bed, and I felt compelled to share what an outstanding experience I had from start to finish.
The customer service was exceptional throughout the entire process. Lisa, the sales representative, was knowledgeable, patient, and genuinely helpful. Owner Rick was equally professional and made sure everything was taken care of.
What truly set this company apart, however, were the delivery team Brandon and Daniel. In all my years of buying furniture and dealing with delivery companies, I have never experienced such dedication, professionalism, and respect for a customer’s home.
They treated my property with great care, were polite and well-spoken, and made sure everything went as smoothly as possible. Unfortunately, one large piece would not fit up the stairs because of a tight turn with very little room to maneuver. Rather than giving up or asking me to figure it out, they tried every possible solution before calling the store. After discussing the situation, they decided the safest approach was to return with additional help. Before leaving, they assured me not to worry and promised they would get it upstairs. True to their word, they returned a couple of days later with two more team members, including Darren. They carefully covered the stairs and surrounding areas with moving blankets to protect my home, and with great teamwork and care, they successfully moved the cabinet upstairs without any damage. Once everything was in place, they assembled the cabinet bed and took the time to show me exactly how to open and close it, making sure I was completely comfortable using it before they left.
I worked in the furniture industry for 15 years, so I know what good customer service looks like. What I experienced from this team went far beyond good service—it was truly exceptional. It’s rare to find a company where everyone, from sales to ownership to delivery, takes such pride in their work and genuinely cares about the customer.
Thank you, Lisa, Rick, Brandon, Daniel, and Darren, for making this one of the best customer service experiences I have ever had. I would highly recommend this company to anyone looking for quality products backed by outstanding people.
Neeta Sachar
The staff at the store are extremely knowledgeable and the customer service the store gives to its customers is impeccable. I would recommend this store for anyone looking to buy new furniture!
Darrin Staples
You can count on the staff here to treat you well and give you fair pricing. They carry well-made furniture that is locally or nationally made where possible. Been dealing with them for about 15 years now and don’t hesitate to recommend them.
