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After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!
We bought a good quality love seat through McLeary’s and we love it. Unfortunately there was a problem with one of the arms where there wasn’t enough padding. The company that made the love seat had Cal from Fibrenew come to assess the situation. He spent hours dismantling the love seat but unfortunately the end result was not acceptable. He sent a report to McLeary’s and we didn’t even have to call them. We got a phone call straight away from Tanya and were told that they had already ordered us a new love seat. We couldn’t believe it. We were so pleased with Lisa’s help when we were selecting the furniture and with Tanya handling the problem in such a timely professional manner. We would highly recommend McLeary’s for quality furniture and excellent service. Thanks so much!
In 2016 we purchased a Van Gogh sofa from McLearys. Over the last year we had a couple of instances where the spring let go from the frame causing a slight sag. The sofa is otherwise like new so we inquired locally for Sofa repair and were quoted $800for the repair. I thought I would also reach out to McLearys to see if they could recommend someone to do the repair. To my surprise, Cam at McLearys advised that there is warranty on the sofa and they would follow up with Van Gogh. Not only did Van Gogh confirm they would do the repair under warranty , but McLearys also covered the cost of shipping the sofa to Van Gogh and the subsequent return.
Wow! That is absolutely outstanding service. Mclearys is a first class company and they have a customer for life. I have also told friends who were equally impressed. Thank you Cam for service second to none. You’re a rock star in my books.
Cam helped us when we first went into the store to check things out. He was great – answered all my questions about various lines of furniture, provided suggestions, and was very patient while I made up my mind about what pieces to buy. Communication was great throughout. Our furniture has arrived now and it’s all fantastic. Have recommended Cam and McLeary’s to others and they’ve all been happy too!
As an Interior Designer, McLeary’s is always my first stop for furniture! While I typically work with Cam, all of the staff I’ve come into contact with have been extremely helpful and kind. They make the process so easy from start to finish. Can’t recommend them enough!
Awesome family run company ! Best service and prices !
If your looking for Quality furniture and well-made Canadian furniture this is the place. Ask for Glenn he will find what your are looking for.
I was perusing McLeary’s website and fell in love with The Cuddle Chair. I stopped by the store just browsing and saw the Cuddle Chair and spoke with Tanya. There were so many fabric swatch booms to look through. Tanya helped to narrow down fabric choices to go with my new reno and blue kitchen cabinets. I can’t wait for my Cuddle Chair to curl up in and read a book and relax! I might have to buy another Cuddle Chair, everyone wants to use mine! Thank you McLeary’s for the excellent customer service. I would love to furnish my whole house with all the gorgeous furniture!
Glenn was extremely knowledgeable and helpful. Many quality offerings.
I have bought several pieces of furniture through Mcleary’s and I have always been satisfied with the outcome. They create Canadian made, good quality, aesthetic products that last for years. Customer service was exceptional; all the staff were very helpful and not too pushy. I recommend this company to anyone who needs new furniture.
Real People. Real Furniture. Real Service.
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