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After 5 yeas of searching, I found the perfect sofa bed at McLeary’s. Kim’s service was excellent and I was pleased with my investment. I had selected an uncommon but high quality upholstery fabric in my favourite colour and it looked great. Within a few months, the fabric started to pill and it looked like a cat had scratched up all the edges. I called McLeary’s and sent a few pictures and they agreed it was not acceptable wear and tear. When the manufacturer would not offer any remedy, I was stunned when McLeary’s offered to replace the entire sofabed, at no cost to me, with a new fabric! I had also wanted to purchase new seat cushions as the firm ones I selected were too firm. They offered to use a medium cushion in the replacement at no additional cost.
I could not be more impressed with the devotion to customer service from Kim and the team at McLeary’s. For exceptional service and quality furniture, I strongly recommend McLeary’s!
I have bought several pieces of furniture through Mcleary’s and I have always been satisfied with the outcome. They create Canadian made, good quality, aesthetic products that last for years. Customer service was exceptional; all the staff were very helpful and not too pushy. I recommend this company to anyone who needs new furniture.
This store is just awesome! It’s a family run business, and you can certainly tell.
They take care of you, like you are part of the family. My wife and I, bought all new furniture from Mcleary’s.
The sales people were so polite, and knowledgeable. Our furniture it’s beautifully made, and we couldn’t be happier with our purchase. We will be recommending them to everyone.
Wow just wow! I could not be more thrilled with the genuine customer service and caring shown toward me at McLeary’s. I custom ordered two sofas and sales representative Cam Blake was patient with all of my questions and responded to emails quickly. My sofas arrived in the initial time line given, which during Covid is exceptional. They are perfect – exact to requested measurements and beautifully constructed. Start to finish I received exemplary service!
I can’t say enough about McLeary’s, right from getting a very competitive price on our sofa to home delivery. Sofa was delivered today, everything went smoothly. We will purchase our living room sofa from McLeary’s as well. **UPDATE** we had an issue with feathers escaping, brought it up with Mclearys immediately they contacted Van Gogh Designs who in turn immediately contacted me to set up an appointment to pick up the cushions. What a great choice in Furniture Stores and product. Thanks again to Mclearys for the excellent service!!!
Recently purchased box beds, sofa bed and ottoman. Got great price and service both from Rick and Cam. Will be back again for future needs.
I went to McLeary’s as I have gone to three other local companies in search of a comfortable bed. After buying 3 beds and I was very upset over the scams and the run I got from these companies I found McLeary’s. Thankfully to them and their helpful honest staff I have found my bed. I can not say enough about the people here and the quality of the products they sell. I will never buy another bed from anyone else, I highly recommend McLeary’s.
In 2016 we purchased a Van Gogh sofa from McLearys. Over the last year we had a couple of instances where the spring let go from the frame causing a slight sag. The sofa is otherwise like new so we inquired locally for Sofa repair and were quoted $800for the repair. I thought I would also reach out to McLearys to see if they could recommend someone to do the repair. To my surprise, Cam at McLearys advised that there is warranty on the sofa and they would follow up with Van Gogh. Not only did Van Gogh confirm they would do the repair under warranty , but McLearys also covered the cost of shipping the sofa to Van Gogh and the subsequent return.
Wow! That is absolutely outstanding service. Mclearys is a first class company and they have a customer for life. I have also told friends who were equally impressed. Thank you Cam for service second to none. You’re a rock star in my books.
Our experience at mcleary’s was friendly and professional- the oak finished server is amazing- thank you and we are not finished shopping yet see you soon.
Real People. Real Furniture. Real Service.
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