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Absolutely TOP NOTCH Customer Service!! Courteous, and super professional group of people!
Jodi Youngberg
We are very pleased with our purchase! We ordered a loveseat, chair, and ottoman – all virtually because of the pandemic. The entire process was very smooth. Cam was amazing. We are very pleased with the quality of the furniture. We felt that we received very good value for our money. The delivery and set up guys were great. Would definitely order from them again.
Monica R
debbie ritchie
“The Mcleary’s Experience”
We recently purchased an Entertainment Cabinet from Mcleary’s.
The quality and colour were exactly what we wanted. Glenn the Sales Representative was very helpful and very accommodating.
The cabinet was delivered on time and as promised but we realized a few hours later the colour was darker than what we ordered. Glenn was contacted and agreed and said ”this isn’t what you ordered and we will replace it”. There was zero hesitation and zero “push back”…it wasn’t what we ordered so it was replaced.
Pete the Delivery Co-ordinator was also extremely accommodating to our schedule.
In summary, we highly recommend Mcleary’s as an ethical, honest company that exemplifies what
the concept of “customer service” really is all about!
We can’t give them a 5 out of 5 for quality and service but instead they earned a 6 out of 5!
We highly recommend visiting their store to check out their great inventory of quality furniture and you will also experience their wonderful Staff.
Thanks!
Bruce and Anne McDonald
Surrey BC
Bruce McDonalrd
This was our first time shopping with McLeary’s and Cam was excellent to work with.
Great family business who offer terrific service, support and no pressure.
We purchased 6 custom ordered dining chairs and love them!
Highly recommend McLeary’s. Our next purchase will be a new couch and we will definitely be shopping with them.
Kathryn Connors
My parents recently purchased some furnitures from McLeary. The pieces are absolutely stunning and made with top notch quality. More importantly, the customer service provided to my parents are exceptional. The delivery staff went above and beyond to help my parents move around the furnitures to accommodate the pieces. This included carrying a heavy standing desk down the staircase to accommodate for the new desk. Their efforts made the whole delivery process very smooth. Additionally, I’d like to express my special thanks to Tanya and Cam from the sales team for making my parents’ shopping experience so pleasurable and memorable. Your flexibility and great customer service really made a difference in their experience. Thank you!
Ting Zhang
We love McLeary’s quality furniture. Glenn has been so helpful with many purchases over the years. Great products, great service and great value.
Jen McLean
We furnished a number of rooms in our house from their store and it was like night and day compared to others stores we had gone to. After dealing with salespeople who keep offering the moon then having to finalize with someone who had “forgotten” or changed the original terms, McLeary’s was fantastic. We went in a number of times to decide styles, colours, etc., and always had helpful, informative salespeople. Finalizing our purchases was exactly as it should be and delivery was on time. We even had an issue a year later with our dining room table and they came and picked it up, fixed it and returned it within a week. They stand behind their products and we would definitely shop there again.
Brad Pearson
Sharinaaz B
We had a fantastic experience, very helpful and knowledgeable staff, quality-made furniture, and superb movers. Every step of the way Mcleary’s was a pleasure to deal with. It’s really nice going with a company that takes pride and care into what they offer. And McLeary’s far exceeds those expectations. They were able to help point us in the right direction without any kind of pressure, and helping get us what we desired. There were many customization options to choose from, and you truly get more than what you pay for. Even though what we ordered had a wait time of 7 weeks (which is average for custom made furniture here in Canada), they were able to keep their promise on delivery date. The movers we had were spectacular. Communicated the whole way, making sure nothing got damaged, and friendly at the same time and very professional. Really makes a difference! Thanks Glen for putting it all together for us, and wish you the best.
For any more future furniture purchases, we will most likely come again. Thank you for all the time and effort you put into this industry, it really shows.
