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My wife and I had a fantastic experience picking out and customizing our new couch. Cam was very helpful, friendly, and knowledgeable. It was evident that the furniture is high quality and will last a long time. This was our first purchase here, but it will not be the last.
Cam did a great job explaining all the options on our sofa and finding what fit within our budget without any pressure. We will definitely shop here again!
We purchased a custom designed cabinet for my daughters bedroom. Lisa was extremely helpful in getting the final design just right. The cabinet fit the space perfectly. The quality of the construction far exceeds anything we could find that was commercially available. If you are looking for a specific design at a fair price, I would highly recommend. I know I would happily use them again should the need arise.
We have made two purchases from McLeary’s over the past few years, the most recent being a cabinet for our dining room, The piece that we receive was a really solid, well-crafted piece of furniture. However the handles were not aligned with each other, and the hardware that we selected didn’t appeal to us after having the unit in our place. We asked McLeary’s if there was anything they could be done about our issues, and they have taken the piece back to fix the misaligned handle, and to our great pleasure, are replacing the hardware , as well as fixing a superficial scratch on the top of the unit.
The really went above an beyond what we expected to keep us happy with our purchase, which is definitely what you want when making an investment in a great piece of furniture.
Amazing furniture and amazing sales staff. Kim really made us feel at home and was extremely knowledgeable. Great or skills and we were treated royally. Definitely a place to sop if you want great furniture with no pressure but knowledgeable sales people. Thx Kim for making our furniture shopping expectancy amazing and fun event.
“The Mcleary’s Experience”
We recently purchased an Entertainment Cabinet from Mcleary’s.
The quality and colour were exactly what we wanted. Glenn the Sales Representative was very helpful and very accommodating.
The cabinet was delivered on time and as promised but we realized a few hours later the colour was darker than what we ordered. Glenn was contacted and agreed and said ”this isn’t what you ordered and we will replace it”. There was zero hesitation and zero “push back”…it wasn’t what we ordered so it was replaced.
Pete the Delivery Co-ordinator was also extremely accommodating to our schedule.
In summary, we highly recommend Mcleary’s as an ethical, honest company that exemplifies what
the concept of “customer service” really is all about!
We can’t give them a 5 out of 5 for quality and service but instead they earned a 6 out of 5!
We highly recommend visiting their store to check out their great inventory of quality furniture and you will also experience their wonderful Staff.
Thanks!
Bruce and Anne McDonald
Surrey BC
I don’t normally write reviews, but I wanted to share what a positive experience I had picking my couch today. I came in with many ideas about what I wanted – I am going for a (beachy, light and airy vibe) and the person helping me really took the time to ensure I explored my options and chose the right fabric and model of couch that suited my style and fit with my space. I was intimidated at first by doing custom furniture, but I have never had a furniture shopping experience that was as thorough, where I felt more looked after and where I felt more confident in the end result. I am over the moon! Thank you again McLeary’s team!
We ordered a number of pieces from McLeary’s and after a few months of anticipation, our pieces finally arrived! Both the quality and the look of these furniture far exceeded our expectations. Every piece is made with high quality real maple wood and are even more gorgeous than we had imagined.We are also sincerely grateful for the exceptional customer service that Cam had provided us. Because of our inaccurate measurement the bed frames we had initially ordered did not fit into our bed rooms. Cam was very resourceful and patient in helping us find an alternative that could meet our needs and made financial sense.Both my wife and I are sincerely touched by the McLeary’s team and Cam’s attitude in putting customers first. We really had a great experience shopping at McLeary’s!
Russ was great. This is our 3rd time purchasing here and we have been impressed with the service and quality every time! We highly recommend!
Real People. Real Furniture. Real Service.
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