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Our delivery had a few bumps. Thank you for fixing things, Cam!! You handled everything wonderfully, and I appreciate that you respected my concerns and made things right without hesitation. Glen, your customer service was great! We will most definitely be back!
Amazing service. Incredible quality. We found Mcleary’s on the website. Their website sounded like they were honest and sincere. When we arrived, we were created in a friendly manner. They were our first and last stop! Our new furniture is awesome. The delivery team were great too. Thank you.
After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!
Russ was great. This is our 3rd time purchasing here and we have been impressed with the service and quality every time! We highly recommend!
We have, to date, purchased 2 latex mattresses though McLeary’s. We have had the pleasure of working with Cam for both purchases and his experience, knowledge and customer service is second to none. McLeary’s is a family run business and it feels that way! They really care! With both purchases I was advised it would take 3-4 weeks for arrival and it arrived in half that time! I highly recommend McLeary’s for their great customer service and high-quality products!
We purchased a custom designed cabinet for my daughters bedroom. Lisa was extremely helpful in getting the final design just right. The cabinet fit the space perfectly. The quality of the construction far exceeds anything we could find that was commercially available. If you are looking for a specific design at a fair price, I would highly recommend. I know I would happily use them again should the need arise.
Service is how service should be. Relaxed, knowledgeable, friendly and not pushy. Will be back soon. We liked it so much we did in fact go back. And yes we purchased a sectional. And wow oh wow. We love it.
They have a good selection and there prices are good. Good service and delivery guys too.
Cam helped us when we first went into the store to check things out. He was great – answered all my questions about various lines of furniture, provided suggestions, and was very patient while I made up my mind about what pieces to buy. Communication was great throughout. Our furniture has arrived now and it’s all fantastic. Have recommended Cam and McLeary’s to others and they’ve all been happy too!
Our furniture from here is so beautiful, and the customer service is really awesome. My husband and I purchased a coffee table and bedroom set. On furniture, you get what you pay for (stop buying cheap and fast furniture!). The furniture here is real solid wood, and made locally. I know it will last. And it’s made with near perfection IMO. We also had some moving timelines that we were trying to sync up with the furniture delivery and they accommodated that! It was so helpful because our moving and house timelines were already stressful. We are looking forward to buying more furniture for our home in the future!
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