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After many frustrating days of not being listened to while shopping at the big box furniture stores, we were beyond delighted at the service we received at Mcleary’s Furniture store. We were greeted by Cam upon entering the store and asked if we needed assistance. After hearing we were interested in looking at mattresses Cam walked us over to the bedding section, gave a brief description of our mattress options and then gave us time alone to check out our preferences. There was no pressure, no sense of being rushed. Periodically Cam checked in with us to answer any questions we had and then continued to give us space to try each mattress. We were so impressed at the quality of service we received, we went on to look at couches, which we needed, but had no intention of purchasing at that time. We visited the store three times before making the decision to purchase a mattress and two couches. Each time we were welcomed back, asked if we needed assistance, answered our questions professionally and patiently and we were left to browse as long as we wanted. When it came time to choose the material for the couches, Cam was very knowledgeable and helpful without being pushy. We left the store feeling we were listened to and will be well looked after should any issues arise. On the day of delivery there was an unexpected delay. Jim, the delivery driver, called us a couple of times to give us updates on the expected time of arrival. Who does that in this day and age? He and his assistant set up the bed, placed the couches where we wanted them and took time the explain the mechanics of each item. Every staff member we encountered in this family run business from start to finish was polite, considerate, professional and gave the impression they genuinely care. If you want quality furniture and customer service, make sure to visit Mcleary’s Furniture & Mattress store in Langley. You won’t be disappointed. Thank you Mcleary’s, you’re a class act!
Sandy Rhyason
It was an absolute pleasure dealing with Kim at McLeary’s Furniture. She really went above and beyond to get our family the best price. She was prompt with information and showed us that she really valued our business. I will definitely be recommending McLeary’s to our friends and family. We are very happy customers! Thank you, Kim!
Laura Gerrits
We are so very pleased with our new dining room chairs that were delivered last friday, they are very comfortable!! The wood finish in oak looks great & matches our table !!
Danielle Couling
I’ve purchased multiple items from mccleary’s before and have dealt with Cam on every occasion. Very impressed by his service.
Deven Bakgaard
10 years ago i visited this store and purchased a power recliner……the service and ability to follow up things with same staff in a small independent business is a asset…….no after sales BS like a large corp…..They sell quality but moreover they sell reliabiility…..i returned last month and ordered two more of these recliners…..an upgrade with lumbar support….and an adjustable bed…..i actually paid less on a 30% sale for the bed over a comparable one from a big national chain…..You know the folks who pound you on Tv…..where you feel you were on the car lot fighting for your life!!…I was doing a home reno and i took advantage of their sale and put a small deposit knowing i could take delivery at my pace……..10 years later….the Quality and personal service is still their at Mclearys
Chuck Gould
One of the best businesses I have ever been to. Kim was supper helpful and so friendly. We were there to buy a bed for my little one, and ended by buying the whole bedroom set for him and ourselves too.
I really loved the way Kim treated us. Thank you for being amazing person!
We will definitely comeback if we need more pieces.
Soli
The staff at McCleary’s are all friendly. Our salesman Cam was professional and knowledgeable. We had an issue with the manufacturer and Tanya worked directly with them and provided great customer service to guarantee satisfaction. We appreciated that they were very patient with us and understanding about the issue and worked in our favour to resolve it. They sell Canadian made furniture and the quality is upper end for reasonable prices!
Elsie Siemens
The bedroom set I bought was of very high quality, very elegant, an very sturdy construction. The staff were very courteous, and gave me good advise. Great product at a very reasonable price. Great service.Timely delivery. I highly recommend McLeary to any one looking for reasonably priced high quality furniture
Khaled Abdolall
Just received our new bed. LOVE IT! Build quality is amazing and the customer service (including delivery) was excellent. Ordering a couple more pieces we need now, and will definitely use them again in the future. I’ve had the cheap stuff from other places, and I won’t do it again after seeing what I can get from McLeary’s. It also makes me happy to know all the money is staying locally.
J
Forget overpriced sofas that are made overseas. I’ve never thought quality Canadian made sofas would be reasonable till I talked to Cam. He was an absolute champ walking me through the design and ordering process. All done and delivered in a month. Glad I stopped by.
